AVOID!!! DO NOT TRUST! Very poor and disappointing
Placed an order for 4 items from musicroom.com (which this site used to be called). 1 item was not received. Had difficulty contacting them, I left a poor review on their old website; I got an email response the same day. They said there must have been a mix up, and even though the item was still showing as in stock on their website, I should wait another week longer, if it didnt come to contact them again and get a refund. So everything is on me to continue to follow up. 2 weeks later, still nothing has arrived, and when I signed in to the new site, I noticed that this company has changed my order summary, showing only 3 items. EXCEPT they never refunded the 4th item! I feel like they are scamming me. Order 4 items, mysteriously edit the order to show only 3, and never refund the 4th (btw, the 4th was the most expensive book of the order).
I have my original order email showing 4 items. I have a screenshot of my order on the new website they edited showing only 3 items now. And I have my credit card statement showing no refund from them. Its clear to me that this is wrong. AVOID!!!!!
