Chris

An excellent service again from Oracle. This is my second time and as before it was friendly, knowledgable and super smooth.It was a pleasure to work with Clare again who was speedy and patient, I am delighted with the deal. Thanks again!

Seemingly pretty poor / none existent coating.

Great service. I took BMW dealer finance on a very recent & rushed purchase, I was conscious it wasn't really a great finance rate. A few weeks later it randomly occurred to me to look for refinancing on better terms and I found Oracle. Clare was fantastic, within 30 mins of speaking I had some great offers to pick from, all of which were significant improvements. Within a couple of days everything was in place, no hassle and great comms. Huge thanks to both Clare and then Chloe, who made sure the deal processed without any issues. Based on this experience, Oracle will be my first option next time. Highly recommended all round.

Good cust service following up on a delivery from Imo Peters!

Excellent experience and service with lovely packaging for the speedy delivery.

Have used many times since they started as ‘Appliances Online’. Have always had a competitive deal and excellent delivery. Not much else to say!

I've had a couple of sets for different cars. They're well made and much better value than direct from manufacturer. The rear window blind on my last set didn't quite fit properly, but didn't stop me using it. I didn't report this hence I have not marked down. I have now disposed of the vehicle so didn't bother to follow up.

Edited just to acknowledge I eventually received compensation. This seemed to coincide with a change of management at our nearest store and instigating small claims court action. I contemplated revising my rating, but the time taken chasing this was ridiculous.

Very Disappointed. We bought a new bed consisting of an ottoman base and a pocket sprung mattress. The delivery and follow up were truly awful. The base was missing several bolts, so couldn't be used and the delivery drivers damaged our floor whilst removing the old bed. We chased way too many times to have the correct bolts delivered. At one point they sent us a package of nuts instead of bolts. We were promised call backs that didn't happen, promised goodwill gestures that never materialized. For the damage, I had to obtain a quote to have it repaired (£200.00+). I was then told I should go ahead, sending FV the bill, which they would reimburse after 28 days. Unsurprisingly I didn't trust that would happen. When I asked them to arrange repairs directly, they promised to do so but never followed up.

Good price, problem free delivery, no issues.... All good!

Got a good deal for the appliances I ordered. Delivery was scheduled for when I wanted, it was well communicated and arrived as planned in good condition. Anyone I dealt with on the phone was friendly and helpful, doing exactly what they promised to do. Recommended