Mr R Hett

Hi,

Thank you for your review. We’re sorry to hear about your experience and understand that this situation is very frustrating.

We have sent an email via Trustpilot and through this we would like to receive more information from you. We will gladly help you further to resolve this issue as quickly as possible.
In order to resolve the problem we will email you as soon as possible.

Kind regards,
Soukaina | Team ON THAT ASS

Hi R Hett, 

Thank you for taking the time to leave a glowing review of our service! 

We’re dedicated to offering a service that’s not only easy to use but also accessible for everyone! We truly appreciate your feedback on the simplicity of our service, so thank you for sharing your experience with us!

Kind regards,
Patient Care Team

Hi There,

We appreciate your positive feedback! We're so pleased that our products are working as expected, and you experienced fast delivery.

Regards,

Nutrition Geeks

Hi Susan,

We’re really sorry to hear that Jude wasn’t the right fit for you. Your comfort and wellbeing are so important to us, which is why we’ve already been in touch via email to make things right, including processing a full refund.

Everyone’s body responds differently to supplements, and while most people tolerate Jude well, we know sensitivities can vary, for example if you are intolerant to soy. We’re always transparent about our ingredients, and your feedback is really helpful in ensuring we continue to provide clear information for our customers.

We truly appreciate you giving Jude a try and sharing your experience. We hope this won’t put you off trusting us as a brand, as our goal is always to provide real solutions and support. If there’s anything else we can do, we’re more than happy to help.

Team Jude 🧡

Hi there. I'm sorry to hear that you haven't let received your SIM card. All of our SIMs are sent via royal mail, which can take up to 3-5 working days to arrive.

If the SIM has not arrived, then it's likely this got lost in transit. A replacement will be able to be sent out to you. Alternatively, you'll be able to pick up a replacement at any local Currys store free of charge.

If you need any further assistance in this, feel free to contact us via the link below. We'd be happy to help.

socialqueries@idmobile.co.uk

Thanks
Lauren
iD Mobile

We're so sorry to hear this, Mr Hett. Hopefully everything is now resolved but please do let us know if you need any more help. Once again our sincere apologies for a less than smooth experience.

Hi

I'm sorry you are unhappy with our service. We have sent you an email regarding this issues. Please reply to the email if you would like further assistance.

Hi

I'm sorry that you are unhappy with our service. The shakes are meant to be consumed within weeks as part of a low calorie diet plan. We would only class the shakes as short dated if the best before date was less than a month away. You did receive a discount on the shakes. However, we have sent you another email. Please respond to this email if you need any further assistance.

Hi Mr Hett, that's disappointing to read. If you need some help with anything, please contact us on social media. If you can send your details on a DM to @britishgashelp on Twitter or a PM on Facebook using https://m.me/britishgas & include #Trustpilot, we'll get back to you. Thanks, Mel

Good morning Mr Hett,

Thank you for taking the time to leave us your feedback.

We will take on board your comments with relation to the dispatch/delivery timeframes and pass them on to the relevant departments.

We are always looking on how we can improve the overall customer experience and hope to offer more options for customers moving forward.

Have a lovely day!

-Matthew
Ideal World TV

Hi Mr R Hett
I am extremely sorry that you have received the wrong style items, the items could be wrong sized. We understand this isn't acceptable and we will resolve this for you. Please can you send us an email to info@5poundstuff.com and we will provide you a prepaid label to send those items back to us and will dispatch the correct items to you.
Kind Regard