Tracey Glenn

Was asked to leave a five star review for ‘Tony’ and a further £10 would be deposited into my account however this didn’t happen so I’ve edited my review accordingly!

Currently in a dispute with rebel energy as they advised I had a credit as of 10/4/25 - British Gas took over on the 6/4/25 as rebel went into liquidation. Rebel then sent me a final bill for £58.58 but then also sent a credit for the same amount to British Gas. Since I have challenged Rebel about this via email with very unhelpful staff they have apparently taken the credit for £58.58 back from British Gas with no explanation! BG have advised this is actually my credit and should be refunded back to me but rebel are still saying I owe them £58.58…after taking advice from OFGEM and citizens advice I have now raised a formal complaint with BG on my behalf. It’s not clear who I’m dealing with at rebel either because it would appear the administrators were called in on the 8th April 2025. If anyone else has had similar issues I urge you to complain to British Gas.

Was advised by Emma at Talentfinder that I had been shortlisted for a job and asked to apply directly. After spending time doing this I then found out the vacancy had closed over a week ago! Complete waste of time.

One of the best airport meet & greet I’ve ever experienced - no waiting around, great communication and my car was ready for me when I came out of the terminal. Would definitely use again!

Very helpful and friendly advice given and the process of making a claim was clear. Thank you!

Brilliant service and quality boiler installed very quickly by professional plumbers/gas fitters - really happy!

Great customer service and new boiler works perfectly- would definitely use again!

Great service really happy to use planet again 😊