Kept me informed of my products progress right up to the point of delivery
Excellent service
2026年3月12日
C.
C.Glanville
英国
レビュー
PRIMA Leisure のレビュー
ScottishPower のレビュー
Scottish power responded promptly to my…
Scottish power responded promptly to my query, and sorted my request.
2026年1月24日
ScottishPower からの回答
Hi there,
We're happy to hear that your query was resolved quickly and efficiently. Thank you for sharing your positive experience with us; we appreciate it!
Kind regards,
Cassie
Eufy のレビュー
Jadlam Toys & Models のレビュー
Aklamio のレビュー
Aklamio からの回答
Dear C.Glanville,
We appreciate you taking the time to share your experience with us. We are happy to hear that your enquiry was dealt with promptly.
Kind regards,
Paulina from Aklamio
Beaverbrooks のレビュー
Excellent service
Excellent service provided by Alasdair who was very helpful and listened to our request regarding a silver chain my wife was looking for.
He came back with exactly what we were looking for.
Pass on our thanks to him.
Will use Beaverbrooks again.
2025年8月7日
Lookers のレビュー
Good service
Seen on time, helpful advisor, Lee Ramsey, good explanation for work carried out, courtesy car supplied
2025年5月12日
自発的なレビュー
Lookers からの回答
Thank you for taking the time to leave this review, Lee will be delighted with the feedback. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
PRIMA Leisure のレビュー
Excellent Bailey Bed Set
Product orders were dispatched earlier than expected, and quality of goods was as expected.
The only downside of the purchase was the delivery company employed to dispatch to me. Evri took another 10 days, yes 10 days to actually deliver it to me after numouruos emails and telephone calls.
Will avoid using Evri at all costs in the future.
These problems were nothing to do with Primary Leisure I might add.
2025年3月13日
PRIMA Leisure からの回答
Hi C Glanville,
We appreciate you taking the time to share your experience with us. We're glad to hear that you were pleased with the product order and its quality. We understand your frustration with the delivery delay caused by Evri. We strive to provide a seamless experience for our customers, and we are disappointed that the delivery process fell short of your expectations. We value your feedback and will continue to work with our delivery partners to ensure timely and reliable deliveries.
Kindest Regards
PRIMA Leisure Customer Service Team
Caravan and Motorhome Club (previously The Caravan Club) のレビュー
Third stay at Ferry Meadows this year!
Third stay at Ferry Meadows this year!, a good all round clean site, even better now they have serviced pitches.lenty to do, walks, ideal for dogs, heritage railway 500 yds, pub within 15 min walk
2024年9月23日
自発的なレビュー
Caravan and Motorhome Club (previously The Caravan Club) からの回答
Thank you for your super 5* review, it is greatly appreciated! Wish you a great remainder of the 2024 season!~Jamie-lee
Ryobi Tools UK のレビュー
Pharmacy2U Ltd のレビュー
Garden Machines Ltd のレビュー
POOR CUSTOMER SERVICE
My Stihl FSA 45 arrived within 3 days of ordering online, the box was damaged but had been taped up, (before despatch I assume) upon opening the trimmer looked ok.
However the cutting blades X4 as shown on contents were missing.
THE MAIN REASON FOR MY 1 STAR RATING WAS CUSTOMER SERVICE. I phoned and explained the problem of missing blades and was told the from customer service was on the phone but would ring me back. 5/6 hours passed and no call back, so rang again only to get an answer machine.
I decided to email customer service as advised on the delivery note and explained the above problem.
An automated reply came back straight away stating I would be contacted within 24 hours,that has not happened I'm afraid.
So now I am left with a trimmer with no blade's which I shall have to purchase elsewhere.
Therefore if you want to use an online company for garden products WITH good customer service DON'T use Garden Machines!
Update Since I posted this review customer service emailed me and requested photos of the damaged box, which I sent straight away, I still await the missing cutting blades, or further contact.
2024年6月10日
自発的なレビュー
Garden Machines Ltd からの回答
Hi Mr Glanville. We feel this review is incredibly unfair. Within 48 hours of you reporting that your strimmer box was missing it's blades, we have sent out to you a replacement pack of 8. This left our warehouse yesterday with Evri and we would expect you to receive the blades within 48 hours of sending.
TimeLine
Customer ordered 6th June
We sent order 7th June (Friday)
Customer received 10th June (Monday)
Monday 10th 2:52PM customer emailed to advise the blades were missing from the box, in the email they advised they had called earlier that morning and requested a call back (we have searched our phone records and cannot locate this call) and were already making an official complaint in their email (less than 5 hours after receiving the item) as they had not heard from us.
Tuesday 4PM we asked customer to supply a photo of the box as they advised it had a hole in it in their original email. We are trying to work to a 24 hour response window but we did just miss this.
15 mins after customer emailed photos of the box
Wednesday 12th 9AM we emailed the customer our apologies and advised a replacement set of blades would be sent to them. Which we actioned straight away and the order for the blades was processed by our warehouse at 10:13 that same morning.
Pharmacy2U Ltd のレビュー
PRIMA Leisure のレビュー
PRIMA Leisure からの回答
Dear C. Glanville
Thank you for taking the time to share the experience you have had with PRIMA Leisure. It's always lovely to have positive feedback from our customers.
We are pleased to hear that the item arrived before you expected it.
Thank you for taking the time to leave this review. Your support is much appreciated.
Kindest Regards
PRIMA Aftercare Team.
PRIMA Leisure のレビュー
Kept me informed of delivery dates and times
Easy to use online website, goods delivered on time, and kept me informed of delivery dates and times
2024年2月6日
PRIMA Leisure からの回答
Thank you for taking the time to share the experience you have had with PRIMA Leisure. It's always lovely to have positive feedback from our customers.
We are pleased to hear you have found our website easy to use and that we kept you updated on the delivery schedule and you received your order as advised.
Thank you for taking the time to leave this review. Your support is much appreciated.
Kindest Regards
PRIMA Aftercare Team.
TRACKERSHOP LTD のレビュー
Fitted in under an hour!
Easy to order online, prompt follow up after installation, good variety of subscription packages, fitted on time on day requested.
2023年2月22日
Neptune のレビュー
As always valued as a long time…
As always valued as a long time customer, good quality product, order arrived on the as promised.
2022年12月5日
Neptune からの回答
Good afternoon,
And a valued customer you are! Thank you for your lovely review and we hope to see you in store very soon.
Liz Dalton
Store Leader
Pharmacy2U Ltd のレビュー
Prescription arrived in post much…
Prescription arrived in post much quicker than waiting for Boots!
2022年10月14日
Neptune のレビュー
Very helpful and friendly staff!
2022年8月7日
Neptune からの回答
Thank you for taking the time to leave us your feedback. Delighted to hear you enjoyed your recent visit to us.
Hope to see you again soon.
Warmest regards
Liz Dalton
Store Leader
RAC Breakdown Cover のレビュー
Good Service But Exspensive
Plus point......In the last 14 years I have only called upon the services of the RAC twice, and the service was good.
Minus point... For a long serving member it is expensive and there are no reductions for continuing as a member each year.
If the cost of my continued membership next year is not economically viable I will switch to another service which is cheaper in the same way I switch energy and Insurance etc
2016年7月13日
自発的なレビュー