.paul Atkinson and adele Atkinson

Thank you for your message. We are very sorry to hear that you are experiencing an issue with your Nordic Spirit product. We would welcome the opportunity to discuss this with you, so could you please call our Customer Contact Centre on 0800 169 2891 or email consumer@nordicspirit.co.uk at your earliest convenience.
We hope to hear from you soon.
The Nordic Spirit Team

Hello Paul and Adele,

Thank you for your feedback.

We’re sorry you are disappointed with the price of NESCAFÉ Dolce Gusto pods.

Raw materials such as coffee beans or milk powder form only part of the cost of producing our pods. We can assure you that we are doing our best to keep the price to a minimum.

The NESCAFÉ Dolce Gusto Team

Good afternoon Paul, I'm very sorry to read of this challenging experience that you've had. We work hard to provide a quality provision and provide accurate information with a changing environment, including one in which there is constant upgrades occurring with the infrastructure. I'd be sure to contact our team to find out about any early termination or cease charges which may apply, or if there's anything else that can be done such as checking the router suitability etc. Our broadband team are available on 01926 328 002. ^Hannah

Hi

Thank you very much for your feedback! It's brilliant to hear that you were able to get you the products you needed and you were happy with our team’s service. We will make sure your comments are given to the store staff. Kind regards Nafeesa