Steve Daly

Buying a shed should be straightforward and that was my experience. Easy order process and installed without issues to a good standard.

The installer was very experienced and knowledgable which if I'm honest I didn't expect. A great service. The installer could have just swapped my tyres and left but took time to warn about the reasons the previous tyres were bad and gave good advice on making sure the car is safe.

The worst customer service I have ever come across and that's some accolade. They come out with reassuring phrases and do nothing. After many attempts to communicate it became clear that either the person responding does not understand what I am saying, or it's so weird I wonder if the responses are done by AI and not relevant to the query. AVOID!

Another joke of a company targeting teenagers and with poor returns and customer service that doesn't respond. No extended return option for christmas presents and no responses from attempts to contact. Not sure how these companies survive and people need to stop buying.

I was with Esure home insurance for several years. When I didn't renew I was charged for 'provided insurance' when the current policy expired. Payment collection failed as I didn't wish to renew as my renewal was very expensive and attempts to contact them were ignored initially and then just an e-mail giving me a number to call to pay. No explanation for what the 'owed amount' was provided either....very poor form and not what you expect from a large company.