英国
Aegon UK のレビュー
The lady on the phone was very professional & understanding & explained everything in great detail it was a pleasure talking to her.
Aegon UK からの回答
Thank you so much for taking the time to share this feedback. We’re really pleased to hear that you felt supported and well looked after, and that everything was explained clearly for you. Carol will be delighted with your review, many thanks ~ Dyane
iflorist のレビュー
I paid & bought flowers & chocolates well the chocolates have never arrived....Yes the flowers arrived & were beautiful but we're are the chocolates if you want to keep up your reputation i request you tell me were the missing chocolates are.
iflorist からの回答
Dear Kenneth,
Thank you for your feedback. We're sorry to learn of the disappointment you have experienced in sending flowers.
We are sorry to hear that your order was not complete upon delivery. We will be passing your feedback onto our florist to ensure that all orders are delivered as requested.
We have now refunded you 50% of the for cost of the chocolates, and the florist has confirmed that they will deliver a lovely big box of chocolates today for you. They send their sincerest apologies for missing the chocolates from the order originally.
We are concerned that no contact has been made by you prior to this review regarding the missing extra, so we do apologise that a resolution was not made before today.
Kind regards,
iFlorist
