KL

Kenneth Leggat

英国

レビュー

Aegon UK のレビュー


5つ星のうち5の評価

Aegon

The lady on the phone was very professional & understanding & explained everything in great detail it was a pleasure talking to her.

2026年3月20日

Aegon UK からの回答

Thank you so much for taking the time to share this feedback. We’re really pleased to hear that you felt supported and well looked after, and that everything was explained clearly for you. Carol will be delighted with your review, many thanks ~ Dyane

iflorist のレビュー


5つ星のうち1の評価

Disgraceful

I paid & bought flowers & chocolates well the chocolates have never arrived....Yes the flowers arrived & were beautiful but we're are the chocolates if you want to keep up your reputation i request you tell me were the missing chocolates are.

2016年11月24日
自発的なレビュー

iflorist からの回答

Dear Kenneth,

Thank you for your feedback. We're sorry to learn of the disappointment you have experienced in sending flowers.

We are sorry to hear that your order was not complete upon delivery. We will be passing your feedback onto our florist to ensure that all orders are delivered as requested.

We have now refunded you 50% of the for cost of the chocolates, and the florist has confirmed that they will deliver a lovely big box of chocolates today for you. They send their sincerest apologies for missing the chocolates from the order originally.

We are concerned that no contact has been made by you prior to this review regarding the missing extra, so we do apologise that a resolution was not made before today.

Kind regards,

iFlorist