MR

Mrs R Doree

英国

レビュー

Slimmr のレビュー

5つ星のうち5の評価

Slimmr really does provide a first…

Slimmr really does provide a first class service. If I have any queries whatsoever they respond very quickly and nothing seems to be too much trouble. I need to add that I was wrong about specifying a delivery date, one can specify a particular date on a drop down menu towards the end of the order process which I didn’t realise till recently. All the deliveries to me have been on time and prompt with a particularly helpful delivery person.

2025年8月21日

Slimmr からの回答

Thank you so much for the review!

We're grateful that you're impressed by our service. Slimmr pride ourselves with providing fast and effective support, so patients noticing the work we put in behind the scenes means a lot to us. We’re also so glad you’re able to use the date picking option on the site, we are currently redesigning this to make it easier to use too.

Many thanks again, don't forget you can refer your friends and family to us from your account.

Best wishes,
Team Slimmr (SV)

Slimmr のレビュー

5つ星のうち5の評価

Slimmr are always there to help and do…

Slimmr are always there to help and do respond very quickly to any queries. The only problem I still have is trying to organise a delivery time which suits me. I tend to just be told when my order will be delivered and I have to make sure I am at home to take delivery. I have yet to discover when and how I can say when it will be convenient for me (and not the delivery guy, who incidentally is the most helpful and reliable chap ever).

2025年6月16日

Slimmr からの回答

Thanks so much for this review of the Slimmr programme Ros. It is so good to read this. I just sent you a detailed email with instructions as to how to choose a delivery date (and service) when you next order with us because we do try and make this much easier than it clearly has been to you so far. If it doesn't make sense or you have any questions, please do let me know.

We designed the programme with patients, and your results, front and centre. We're glad you're finding the service supportive and are having an excellent experience with us. We like to think that offering you timely, UK-based, medical and expert support means you can focus on your results and making lasting change. We're so glad the service has been so helpful to you and you feel so supported!

Keep up the good work,

Team Slimmr.

Slimmr のレビュー

5つ星のうち4の評価

Slimmr have been very helpful…

Slimmr have been very helpful throughout. If I have had a question someone has always got back to me extremely quickly. My only difficulty has been that I have been unable to alter the delivery date or time of the next pen so find myself timing my next order when I know I can be at home. I am not very technically minded so this may be my fault but I can’t find any information as to how to change the delivery date or time. Apart from that I am a very satisfied customer with excellent results.

2025年1月29日

Slimmr からの回答

Thanks so much for your review, we really appreciate you taking the time and that your results from the Slimmr programme have been excellent! With ordering, we try and make this as easy as possible so you should be able to pick a given delivery day when you check-out. If you did want to change this after your order, if you message us at Slimmr Support (https://slimmr.zendesk.com/hc/en-gb/requests/new) and your order hasn't been processed, we can change your delivery date. We do - for medical compliance reasons - have to make sure you or someone you have authorised, accept the parcel on your behalf though! With our best wishes and thanks again, Team Slimmr

Evri のレビュー

5つ星のうち2の評価

It’s not just this time but Evri time

It’s not just this time but Evri time. Driver simply dumps package by front door and drives off. Sometimes leaves front gate open which means dog gets out.

2023年10月7日

Evri からの回答

Hello Mrs R Doree, we’re sorry to hear about this. We'd really like the opportunity to follow this up. Please get in touch at evri.com/help-and-support/help-centre with the details of the incident and the tracking number so that we can investigate further for you. Have a lovely day. Sasha

Evri のレビュー

Bupa UK Insurance のレビュー

5つ星のうち1の評価

It always seems to be very busy…

It always seems to be very busy whenever I need to get through on the phone, maybe its time for BUPA to employ a few more telephonists. I cannot stand the music which is played again and again, please, please turn the music off. I can read a book or newspaper whilst I wait and wait but not with that darn music with the interruptions playing.

2021年9月16日

Bupa UK Insurance からの回答

Hi Mrs Doree

Thank you for your honest feedback. I'm sorry about the long wait times you've experienced, we are working to resolve this. I'm sorry you can't stand our old music, I have recorded your feedback about this.

All the best
Helen

DukesHill のレビュー

5つ星のうち3の評価

On line ordering versus phone

I only discovered I could have had a discount if I had ordered online after ordering on the phone. When I rang back to point this out I was told 'no' Dukeshill were not offering any discount. I checked again and they were but only online and Dukeshill were not at all helpful. I won't be ordering again.

2016年12月21日
自発的なレビュー

DukesHill からの回答

Dear Mrs Doree.

I am so sorry you were misinformed, occasionally we do have some online offers, which are available to customers who place their orders over the phone, you do need to tell us at the time that you have seen the offer on our web site we can then us the correct code to apply the offer.

Kind regards
Dukeshill