KB

Kenneth Barclay

英国

レビュー

Travel Club Elite のレビュー


5つ星のうち5の評価

Excellent Customer Service.

Prompt response. Provided alternatives. Engaging staff. Value for money. Would recommend.

2026年2月6日

Travel Club Elite からの回答

Dear Kenneth

Thank you so much for your very kind 5-star review of Travel Club Elite. You say, ‘Prompt response. Provided alternatives. Engaging staff. Value for money. Would recommend.’. - We couldn’t ask for better feedback, which also serves as a useful endorsement & recommendation to others.

Also, thank you also for your continued loyalty with many bookings with us, over the years; we pride ourselves on the personal service we provide for all our clients, by listening, offering advice, & researching to find the perfect travel arrangements.

It was a real pleasure to book another Club Med Ski holiday for you, this time to Club Med’s super resort at Tignes. This is a wonderful winter ski destination and a popular choice with many of our clients.

We’ve been so proud to recommend Club Med Ski Holidays over many years, as one of our most important & preferred partners. This world-leading brand is the undoubted market leader in all-inclusive ski holidays, providing top quality experiences & unmatchable French & international cuisine. We know our customers are sure to have the most brilliant ski holidays.

We’d be so grateful if you will be kind enough to let your family & friends know of your experience & may we remind you of our referral programme, where you (& they) can earn M&S vouchers? - https://travelclubelite.com/refer-a-friend/

Many thanks
Zoe :)

Travel Junction のレビュー


5つ星のうち5の評価

Ease of booking

Ease of booking. Price and availability of route.

2025年6月14日

Travel Junction からの回答

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Shine のレビュー


5つ星のうち5の評価

On time arrival

On time arrival. very polite and helpful operator. did a wee bit extra and finished at exactly the time he said he would.

2025年4月24日

Shine からの回答

Hello, 

We're pleased to hear everything ran to time and that the technician was both helpful and thorough. Always happy to go that little bit further.

Best regards,
The Shine! Team

EDF のレビュー


5つ星のうち5の評価

Quick response

Quick response. Acknowledged the issue and sorted it. Kaitlyn

2025年4月22日

EDF からの回答

Hi Kenneth, we appreciate your kind words and are glad to hear that we were able to resolve your issue promptly. We strive to provide excellent customer service and are happy to know that we met your expectations. Thanks, Joanne

MyHeritage のレビュー


5つ星のうち4の評価

Thoughtful and considered repose to my…

Thoughtful and considered repose to my query.

2025年1月8日

MyHeritage からの回答

Thank you for taking the time to share your experience! If there’s anything we can help you with, please don’t hesitate to reach out.

For more insights, check out https://www.myheritage.com/wiki/Home?utm_medium=trustpilot
It’s a great resource for exploring MyHeritage features and advancing your research.

Sincerely,
Henrik
MyHeritage Customer Care

Yodel by InPost のレビュー


5つ星のうち5の評価

expectations managed

expectations managed. delivered on time

2024年7月23日

Yodel by InPost からの回答

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Travel Club Elite のレビュー


5つ星のうち5の評価

quality advice

quality advice, exemplary follow up. file passed on to another rep easily. price good.

2024年6月11日

Travel Club Elite からの回答

Dear Kenneth,

Thank you for your very kind 5-star review of Travel Club Elite. You say, ‘Quality advice, exemplary follow up. File passed onto another rep easily. Price good.’

At Travel Club Elite we pride ourselves on the service we provide for all our clients, by listening, providing advice & researching to find the perfect holiday.

Firstly, a warm welcome to you, as a new friend of Travel Club Elite. It was a real pleasure to arrange your ski holiday to Club Med La Plagne 2100, in France; with its spectacular backdrop of Mont Blanc, towering over the Tarentaise valley at 2100 metres, it is perfect for skiers of all abilities.

Travel Club Elite are proud to represent Club Med Ski as our premier all-inclusive ski product. We’ve been one of their leading ambassadors over many decades, because they offer the most superb all-Inclusive winter ski holidays.

We’d be so grateful if you will be kind enough to let your social circle know of your experience & may we remind you of our referral programme, where you (& they!) can earn M&S vouchers? - https://travelclubelite.com/refer-a-friend/

I feel sure you will all have a fabulous holiday & we hope to have the pleasure of looking after you for many more trips in future. In the meantime, we wish you –

Happy Skiing! 😊

Kind regards,

Beth

Currencies Direct のレビュー

DPD UK のレビュー

World Airfares のレビュー


5つ星のうち5の評価

Simplicity

Simplicity, transparency, speed and cost.

2023年11月25日

World Airfares からの回答


Thank you for your feedback! We're glad to hear that you had a great experience with our service. We'll continue to work hard to provide the best experience possible.

Thank you for choosing World Airfares!

Dyno-Rod のレビュー


5つ星のうち5の評価

Blocked drain!

Communication around arrival excellent. Engaging and polite employees. Explained what they were going to do what the risks were along with some pitfalls. Very today afterwards. Job complete within the estimated. Reassuringly expensive but job estimate was exact. Would recommend.

2023年10月4日
自発的なレビュー

Blackwells.co.uk のレビュー


5つ星のうち5の評価

easy and straightforward

easy and straightforward. reassuringly expensive

2022年8月7日

Blackwells.co.uk からの回答

Dear Kenneth Barclay,

Thank you for reviewing Blackwell's. It is great to hear you found placing your order with us to be an easy process. Thank you for purchasing your book with Blackwell's, we hope you are happy with your order upon arrival.

With best wishes,

Hannah

Blackwell's Online Customer Service

Three UK のレビュー


5つ星のうち5の評価

Help in the office was fantastic more…

Help in the office was fantastic more could not have been done for us.

2020年2月20日
自発的なレビュー

Three UK からの回答

Hey Kenneth. That's amazing to hear. This is the level of service we expect and we're so happy to know that you liked it - Kinjal

Hospitality Finder のレビュー


5つ星のうち4の評価

Great welcome

Great welcome, reasonable wine, plentiful supply of drinks and the food was fantastic. Staff could have had a bit of training on likely questions from guests. A wee bit disappointed with the quality of the after match observations by guest speakers. Too much silly banter and not enough quality analysis. Broader after match entertainment was fabulous and a great day. Well worth it

2018年3月6日
自発的なレビュー

Hospitality Finder からの回答

Hi Kenneth,

Thank you for taking the time to leave your review, its great to hear that we could help you with your hospitality booking and that you enjoyed the event.

Nuffield Health のレビュー


5つ星のうち5の評価

welcoming staff

welcoming staff, plenty of equipment. tidy clean and great pool

2017年11月20日
自発的なレビュー

Nuffield Health からの回答

Dear Mr Barclay,

Thank you very much for this excellent review and rating. I am very pleased to read that you are enjoying all aspects of your membership at the Edinburgh Omni club.

On behalf of the team at the club, thank you for taking the time to review your experience on Trustpilot.

Best regards,

Ben
Nuffield Health

Gotogate のレビュー


5つ星のうち2の評価

My ticket doesn't confirm i have paid …

My ticket doesn't confirm i have paid fro additional baggage. This is unacceptable and offers no explanation. I am likely to spend hours sorting this out.

2017年9月25日

Gotogate からの回答

Hi Kenneth,

Thank you for writing to us.

We have added baggage to your booking as requested. We have sent the travel document with the baggage information on the registered email address. Please check the details and call us for further assistance.

Regards,
Gotogate