Mrs N Sherborne

Sad to be writing this but this company has been a huge letdown and I will never use them again. I ordered two fabrics back in October, one a ‘print on demand’ and the other a deadstock. I was emailed to say there would be 3-6 week wait for the POD and if I wanted to have the other fabric urgently I could pay an extra £3.99 to have it sent separately. I said I could wait the 3-6 weeks and have both delivered together, no rush. Roll on 10 weeks, no fabrics, no contact. I chased and was told the POD was now ready and all would be sent out. Two weeks later I get an email saying that the deadstock fabric was no longer available in a 5 metre length but … wait for it … in 8 separate lengths which included one at 20cms and one at 10pms! Honestly, is this normal behaviour! When I complained saying this was unacceptable I was offered a 10% discount for the ‘unfortunate’ situation of being offered my 5 metres in 8 cut lengths. The fabric was on sale so I was paying £25 for the 5 metres of deadstock so the 10% discount was £2.50 for 8 small lengths of fabric! Not ethical in my books and no way to treat a good customer. If you want to order POD fabric plus other fabrics, do them separately … even though they do not state this anywhere … I personally won’t be buying from ever again. Too many other good fabric shops to use one like Minerva.

Having bought previously from Zipster, I wanted to place another order to be sent to my home address in Guernsey. I contacted them via email, had a reply within an hour and all sorted …. Perfect customer service.

A truly magical experience. Both enlightening and lightening! I was blown away by the power of the Reiki session and utterly amazed by the flooding of light. I have had reiki before but never experienced anything like the coloured lights inside my head. The first colour pouring into my head was purple, strong and vivid but flowing rather than solid. Green followed, also vivid and wavelike. Red, orange and a little bit of yellow then back to green before finishing with an almost iridescent purple. A few time throughout the session I thought the sun was pouring through the window as I sensed bright white lights, these were more powerful and intense than the colours and less wavelike but unbelievably strong! Thank you Anika for such an incredible experience, can’t wait for the next one and I am definitely going to try to get to London to a Workshop.

Excellent service from the moment I called from overseas to organise purchase and delivery of a new bed through to the delivery.

Firm favourite in this house, simply love the products

The experience of advertising the car was easy .... now let's hope it's as easy to actually sell it!

I would not hesitate to recommend this company. A truly excellent service, helpful in every way and a superb product. Absolutely worthy of 'more than' 5 stars!!