英国
Blue Vanilla のレビュー
I received my jumper today with a large hole in it
Was unhappy to find i have to pay to return a faulty item surely this isn't correct
Update I emailed them and got a prepaid Royal Mail return label within 24 hours
Msglamor のレビュー
This company is based in Singapore so my return would have cost £38
You have to email to request a return then send photos of each garment with tags still attached then pay for tracked return then only after they pass the quality test do you get a refund
The first email I sent said I could keep the clothes and receive 40% reduction in price I then said I'd still like to return they then offered 60% reduction so I decided to keep the garments
The clothes are lovely great quality but beware of ordering multiple for choice or size as I did
Msglamor からの回答
Hi,
Thank you for taking the time to share your experience.
We understand that international return shipping costs can feel high, and we truly appreciate your feedback. Return options and costs vary depending on the customer's location. For example, in the United States, we provide a return label service and customers may return items to our U.S. return warehouse. In other regions, returns are sent to our regional warehouse, which is why tracked international shipping is required to ensure parcels arrive safely.
Regarding sizing, we recommend reviewing the size chart on each product page and selecting based on your own measurements (such as bust and waist), as sizing may vary slightly between different styles. This helps minimize the need for ordering multiple sizes for comparison.
We're glad to hear you found the garments lovely and of great quality, and we appreciate your understanding in choosing the partial refund option.
Your feedback is valuable to us as we continue working to improve our service experience.
Hays Travel のレビュー
Rachel was excellent
Very quick to respond
The advertised trip was no good for me but she sought out an alternative
Great result we are now booked
Hays Travel からの回答
Thank you for your lovely review, Michelle. I am so glad we managed to get your trip all booked for you - Rachael :)
Yours Clothing のレビュー
Coat was a lovely colour but was more like a dressing gown
Yours Clothing からの回答
Hello, Thank you for contacting us in relation to your order. I am very sorry to hear that this has happened in regards to items and you are not happy with the quality, if you are yet to do so already, please do return your items back to us if they were purchased in store or online and the quality control team can review this. If you have any further questions or feedback you would like to provide please do get in touch with us again. Kind regards
Evri のレビュー
DFS Furniture のレビュー
I made a mistake in ordering the wrong colour sofa for my son
I spoke to Sarah at customer service she was lovely said she would pass the message on and I would get a phone call to change my order
Sure enough a few hours later I received a phone call and my order was changed
Great service
Tjhughes のレビュー
Nice design good customer service a lovely addition to the garden good value for money
Tjhughes からの回答
Thank you for your comments regarding your recent shopping experience with TJ Hughes. We're pleased to hear you are happy with the services we offer.
Our goal is to provide a consistent and reliable shopping and customer service and shopping experience. Based on the comments you have provided, we can see we have met this goal.
We thank you for your feedback and hope you enjoy your purchase.
Mainline Menswear のレビュー
Had I read the reviews before I ordered I probably wouldn't have bothered.
I ordered a Levi shirt my son had seen in John Lewis for £70 it was £45 on Mainlines website .It was delivered within a couple of days and was exactly as it was in John Lewis.
I can only speak from my own personal experience.
