Jane Champion

Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with your deal and the service you received. It’s great to know that the 36-month plan with everything included, including European roaming, is providing such good value for you.

We always aim to make sure our customers are satisfied and supported, so your kind words truly mean a lot to our team. Thank you for choosing We Voice.

Kind regards,
Support Team
We Voice

Hi Jane

Thanks for taking the time to share your recent experience with us today.

It’s always good to see when things have gone well, and if you're happy, we're happy!

If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook, Twitter or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊

Thanks

Carrie

Dear Customer,

We are sorry to hear that you encountered such an issue regarding your order.

We do apologize for the unpleasant experience when coming for our customer service. Please accept our sincere apology, sorry for the delay. Due to the shortage of flight operations & manpower currently, sometimes your package may be delayed.

We totally understand your concern, and we want to help you with your order issue. Please kindly send another Email to "customerservice@wholee.sale",and our dedicated support team will further check for you. Also, if you wish, you could contact us via Facebook Messengers via the link below:

m.me/113819480474949

Please be assured that our dedicated customer service team will verify your situation and reply to you within 48hours.

Regarding the order issue you mentioned, please kindly elaborate more on the email, we will help you check with it. Thanks for your kind feedback.

Thank you for your understanding and support.

Best Regards,
Wholee International Support Team

Hello Jane,

We are sorry to hear your claim about the product. And since our products produce different results for different people and different sensitivity levels to the ingredients, we do not guarantee specific results or offer a money-back guarantee. Thus, the reason we have listed all the ingredients on our Product Info Sheet which can be found on our main website. This way a customer can preview the ingredient list or any Warning labels before they buy the product. As a loyal customer, you do have the option of switching to an alternative product.

We wish you well.

Sincerely,

It Works!

Hi Jane,

We are very sorry to hear that you are experiencing a delay with your furniture order. We understand that delays can be incredibly frustrating and we apologise for any inconvenience that may have been caused.

Having reviewed your order we are pleased to see that since your review you have spoken with one of the team and your order is now progressing. Again we apologise for any initial difficulties, however we are happy to see that this has been resolved with you.

If you require any further assistance please do not hesitate to contact our Customer Service Team at Head Office on 0333 9999777.

Many thanks,

Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777