When placing my order it would not let…
When placing my order it would not let me put the 100 mil perfume in my basket so had to purchase 2 x 50mil which was a lot more expensive, later on in the day when it was too late the 100mil bottle was available very disappointed, We purchased the perfume on Saturday and did not receive it while Wednesday,
The Fragrance Shop からの回答
thank you for your recent review.
I am truly sorry to hear about the issues you have experienced with your order.
This is certainly not the level of service we would expect you to receive.
Unfortunately I cannot locate an order number in your review so I am unable to advise directly on your case in my response.
However please can you email us directly at customerservice@thefragranceshop.co.uk providing your order number and I will be happy to look into the matter further for you.
I am again very sorry for the issues you experienced.
Kind Regards,
