A Consumer

Ease of creating the cards and when they arrved I was really pleased with that quality

I've just called HMRC and had to go through a lot of personal information to get my query dealt with (phone number 0300 200 3310). The woman I spoke to sounded half asleep and towards the end of the call I heard what sounded like a squeaking door being opened in the background. It's my strong suspicion the person I was talking to was working from home with someone in the background overhearing everything I said as our call appeared to be on loudspeaker. I was then put through to someone who needed my bank account details and I asked them if I could be overheard, they didn't give me a direct answer but instead told me they weren't asking for my bank card number but bank account details.

I have serious concerns about the whole episode and my data security.

The engineer did a great job and would have given five stars if I hadn’t experienced some issues with the appointment booking system

My 8 year old grandson loves it. Just the right balance of challenge for children.