Upgrade of Existing PhoneWatch system…
Needed to upgrade my existing PhoneWatch alarm as it could not operate on newly installed fibre broadband . Sales advisor very pleasant and explained everything in detail . Installation and monitoring fees were satisfactory. Agreed time of installation was between 9am & 12pm. Connor the engineer contacted me on the day at 8am to confirm arrival time of 9:15am, he arrived exactly on time . Conor was friendly and very helpful , offering good suggestions on the best devices ( sensors/ contacts) to adequately protect my home and the people living there , he came up with excellent solutions for locating the main panel as ac power outlets are scarce in the home. Conor’s work was meticulous and cleaned up as he worked . He was very thorough in explaining and demonstrating how to use the alarm system, tags and how to set up and use the app. I was very happy with the installation and I highly Rate Conor’s attention to detail along with his friendly & helpful nature , he is an excellent ambassador for PhoneWatch