Gillian Barrett

Woolow pillow is Amazingly effective for heat regulation. We are very happy. The finish is really good as well. It's a beautiful product. I've recommended these to so many people. Brilliant

My order didn't arrive.
Customer support are useless.
Then because 3 months had passed, they told me I'm not entitled to a refund. I feel like I've been scammed. Dreadful.

Shoes shown clearly on web. Pricing is competitive. Delivery was very quick. Delivery updates were regular and clear. Shoes packaged well.
Perfect.

I just had the Best customer service conversation with Mark. He is exceptionally good. The call was a masterclass in how to answer Customer queries and put the Customer first. Thank you. Gillian