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Mr Manek

英国

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Surreal のレビュー

Vauxhall のレビュー


5つ星のうち1の評価

I bought a Vauxhall Astra from Pentagon…

I bought a Vauxhall Astra from Pentagon Vauxhall (Derby) less than 5 months ago. I raised the issue that my phone wouldn't connect to the car on the day I took home the car.. this issue is still not resolved after all they said to me is that it's my phone - so I had to just accept this. I have changed to an Apple iPhone 13, and they still continue to tell me it's my phone. Fine.

Since then I have noticed my radio keeps cutting out when I put my rear fans on. Apparently this is an issue they will not pay for and ultimately expect me to sort myself! I remained calm about the android auto/ carplay issue. But my goodness, I paid almost £11000 in full, it's not even a wear and tear issue. And they just say "can't help you".

Honestly this is the worst customer service I have ever received. Not only that I don't recommend purchasing a car from Vauxhall Pentagon, I wouldn't recommend Vauxhall at all for the shocking service.

2021年12月15日
自発的なレビュー

Appliance City のレビュー


5つ星のうち5の評価

Excellent and efficient service

Excellent and efficient service! Couldn't fault them on an order at such notice! Checked for faults on collection, no issues

2020年10月7日

Appliance City からの回答

Hi Mr Manek, we're pleased that you felt our service was efficient. If you need any other appliances in the future please do not hesitate to get back in touch.