Indrid Cold

Bought a new game but it didn't want to launch. After troubleshooting myself via several forums, I could not fix it so I contacted Support. After 4 days still no reply.
Last time I buy something on GOG. Selling games that not work is false advertising, since my configuration is in the scope of system requirement. Contacted my bank for a refund.

Ordered a Rasberry Pi unit, the Amazon delivery guy in Cork threw it over the fence, I live in a gated community with 50 people, you must be pretty stupid hoping it would end up magically in my postbox. Why don't you just throw it in a field somewhere and hope for the best?? I don't know where Amazon get these people, no responsibility nor common sense whatsoever.

De algemene voorwaarden op hun website vermeld 3 dagen vooraleer de verzending, maar ik zit al meer dan een week te wachten op een dure bestelling en ik krijg 0 feedback waarom dit zo lang duurt.

Bitdefender charged me twice for the same sub, contacting support doesn't help since they do not reply.
Had to contact my bank to get my money back.
Pure scam!

Working from home and having no office to go, outages are a nuisance. But being told that an engineer will take 5 days to repair, I just can file for bankruptcy since I cannot serve my customers with my online business.

Flight from Amsterdam to Cork was unbearable. Cabin temperature was so high I felt uncomfortable the entire flight. The cabin probably was above 25 degree Celsius. Going to avoid KLM and use other companies. The flight crew didn't apologise and was not interested in my complaint.

Bought a Nova 7 WoW Edition, 3 months later it was already broken and requested a refund and a RMA.
I was denied a refund, which is against the Irish Consumer Law. I opened a case with Small Claims Court and will NEVER buy anything from this con company. Typical American 'fu consumer' behaviour that is not tolerated in Europe.

Proton is showing some serious connection issues that are outside my environment, but support doesnt reply on any of my support requests. Pure money grab.

Bought the Arctis 7 Diablo version but stopped working after 2 years. 250 Euro in the drain.
Bought the Warcraft version directly from the website but the ingame code was only suitable for US region. Opening a ticket with support didnt resolve anything, replacement codes didnt work and they tried to convince me to go to Blizzard to resolve it, which is against EU consumer regulations.
The support of Steelseries is abmissal and they do not respect your consumer rights. Stay away from Steelseries their products suck and their support sucks even more.

The website to pay your bills is an absolute abomination. You try to login, you get a verification code, you fill in the verification code and you get instantly locked. Then you have to spend 45 min on the phone to get it unlocked. Abysmal!

I had a fantastic experience with GSC Computers. My PC arrived much faster than expected, and their team was incredibly helpful and friendly on the phone throughout the process. The computer is running perfectly and is very well put together—clearly built with care and expertise. I’m extremely happy with my purchase and highly recommend GSC Computers to anyone looking for quality products and excellent service!

I purchased a new XMG Sector from Bestware at the beginning of March, and the entire experience has been nothing short of a nightmare. It started with the payment—after completing it, I received no confirmation or acknowledgment. I had to call multiple times before they finally sent a payment confirmation over a week later.

There was no communication about the delivery timeline either—I had to reach out myself to find out when it would arrive. When the PC finally showed up, the real problems began. Although I paid for a pre-installed version of Windows, the machine arrived without any OS. After spending over four hours trying to install it, I discovered that the installation files were corrupted. I ended up having to create my own USB installation disk.

Even after that, the system kept crashing with a Blue Screen of Death (BSOD). Diagnostics pointed to a faulty graphics card, and the Wi-Fi performance was abysmal. I requested a replacement, but instead of honoring that, they only offered a refund. I agreed to return the machine, but the UPS pickup link they provided didn’t work. I reported the issue and requested a new link—after a full week, I still hadn’t received a response. When I finally got through on the phone—after 40 minutes on hold—I was told they still didn’t have a working return link.

Bestware has proven incapable of building a functioning PC, fulfilling basic order requirements, or complying with European Consumer Law. They ignored my right to a replacement and failed to facilitate a proper return within the 14-day window. I’ve had to involve legal support to get any traction.

In my opinion, Bestware has gone from being a reputable brand to an amateur operation. Based on my experience, I strongly advise others to stay away.

Ordered package trough Amazon, attempted delivery to a gated community, try to contact customer service but only Spanish no English.
USELESS

The 1-3 delivery day is a scam. Courier claims to have contacted me, which is untrue. Went on the phone with an employee who was supporting the courier more than my business case. Last time I do business with Elara, they don't value their customers and they are not fulfilling their commitments.
The comment from Elera here that I was unreachable is nonsense and just a lie to cover his back.

I want to warn everyone buying from this fraudulent website: 1. Trying to contact the phone number will end up hanging up the call as soon you choose an option. 2. The advertised address has no business with Brickmasons (is actually a software company). 3. You will not get any reply on your email enquiries. 4. Your order will never arrive.
Stay away from this fraudulent website.

I had 450 Euro in credit on my account, yet Energia decided to charge my bank account that had not enough coverage for the bill. They charged me 30 euro for that, plus my bank charged me too !!!!!!!. What a nice way to scam and fleece your customers. These energy institutions have no decency any more. All is allowed to line the pockets at the costs of the normal people. They refused to pay the charges back so I will be happy to hand this case over to the Small Claims Court and RCU and cancel my account by court order. Energia has already been fined for overcharging their customers for years without telling anyone of them. That's how much they care more about thining your pockets with illegal actions than their customers.

Package was never send, support does not reply on requests. Please avoid this shop, its a total scam.

Ordered the wrong product, so contact customer support via email and online form. Still no reply after 4 days so I had to open a dispute with Paypal. 'No response within 2 working days? Check your spam!'. Perhabs they should check their own inbox proactively for support requests instead of blaming it on spam.

Beware that this company is charging your CC even if you have canceled services from them.

UPS could not deliver because they had not the correct address. Total b#llshit, my address was correct they had the eircode and they delivered before without issue. Called customer support, they would 'escalate it' and I would be 'called' by the driver. Nothing happened. They hold be hostage at my home 'the delivery was today - whatever hour'. Customer support was unhelpful, the website is not updated with your tracking and they just lie to you to get rid of you. I called them at 9 am to provide my correct address, delivery between 11 am and 1 pm, at 7 pm still no delivery. Liars and incompetent.