David

Must admit first time using these and they where fantastic, i Spent over £1000 at this place and got some really good bargains they where polite, helpful and nice people plus fast deliver too. if your looking for loungefly this is the place to go.

Ordered on 23rd December, Was Adviced that it be with me just after christmas, but before the new year and its the 7th Jan, And Still no order, Wish i read the revews before hand dont recommend.

I’ve been a loyal seller on eBay for years with over 500+ sales and consistent positive feedback, but after my most recent experience, I can honestly say: if you’re a seller, stay far away from eBay.

I sold a high-value item, accurately described, with clear high-resolution photos showing every detail — including visible cosmetic wear. The buyer made a lower offer, which I accepted. I even paid out of pocket for upgraded delivery to ensure it arrived safely. Everything I listed was in the photos and shipped exactly as described.

Soon after receiving the item, the buyer began claiming parts were missing — not parts I had listed or shown, but a whole accessory set that only comes with a new version of the product. She uploaded screenshots from a retail box listing, not my actual listing. Then she claimed the item wasn’t working — but never said that in eBay messages, only over the phone.

Despite this, I followed eBay’s process to the letter. I called eBay support, and a representative advised me that if I accepted the return within the window, the buyer would not be allowed to leave negative feedback. I took their advice. Big mistake.

The item was returned damaged, with parts missing and no longer working. I submitted date-stamped evidence showing the machine was functional before I shipped it. eBay still refunded the buyer in full, and allowed her to leave a damaging negative review—filled with misinformation and personal attacks.

When I called to challenge the outcome, I was told there was nothing more I could do. But the most outrageous part? The eBay representative casually said:

“We ban customers every day. We can afford to lose customers — we get new ones all the time.”

Let that sink in. That’s how eBay views its user base — disposable. Sellers are just numbers to them. The customer service rep treated me like I was interrupting his lunch break.

No real protection. No accountability. No support for honest sellers. eBay has created a system where dishonest buyers can exploit policies with zero risk. They get full refunds, leave false feedback, and walk away, while sellers like me lose money, inventory, time, and reputation.

I did nothing wrong. I listed the item clearly. I communicated politely. I followed every policy eBay told me to. And they still sided with the buyer.

This isn’t a one-off — it’s a broken system. And worse, eBay doesn’t care. If you're thinking about selling here, don’t. There are better platforms that treat their users like humans, not statistics.