Greg Hallsworth

Website is easy to use and prompts you to check you are ordering the correct part. Delivery was prompt via Royal Mail

I am a Homecare customer who experienced a problem with my boiler. I was able to book an engineer to come out the next day who was able to identify the problem and, although not carrying the spare part at the time, was able to return the next working day with the part and complete the repair

Elaine couldn't be more helpful in preparing a quote for my Mum's home contents insurance, going through all the necessary questions as promptly as possible, while ensuring everything was fully explained. The quote beat her existing provider by a considerable margin, and Dawn was able to quickly expedite the policy on calling back a few days later

I had occasion to obtain a replacement insurance certificate, which was not showing up in the documents section of the website. Customer Service Representative Jan was extremely helpful and had the problem resolved straight away and also helped me update my email and phone contact details. Excellent Customer Service