DR

DrWhoPilot

英国

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Motorway のレビュー

Henfield Storage のレビュー


5つ星のうち5の評価

Very smooth process and staff very…

Very smooth process and staff very helpful

2022年12月5日
自発的なレビュー

Henfield Storage からの回答

Lovely to hear that you found the storage process smooth, and that our staff were helpful. Thanks for the awesome review! Kind regards, Ben

Boots Travel Insurance のレビュー


5つ星のうち1の評価

Missed a return flight on a skiing…

Missed a return flight on a skiing holiday due to 0.6m of snow in the resort overnight which blocked the roads plus an avalanche on the road to the airport etc. You might imagine this is exactly what travel insurance is for.

Some of the party had a "free" NatWest account policy which paid out immediately

The Boots policy is underwritten by different companies, which caused us extra effort and buck passing but the eventual reply was that we were covered for a missed departure ONLY on the outbound journey, NOT on the return journey !!!

This was a so called Platinum policy which CLEARLY states in the official "Policy Document" :

"Boots - Let's feel good" (Hahaha)

Missed departure covered to £1500 and missed connection £1000

NO MENTION THIS IS ONLY ON THE OUTBOUND JOURNEY

This was a couple of years ago, and due to the claim being forgotten about and confusion between different insurers I have only just got a final decision not to pay

The alternative flights for 3 ppl cost me £1000 and Boots Insurance have wriggled out of paying whereas the free NatWest account insurance paid up immediately for the other 2 ppl with no hassle

I consider this a breach of trust and would not use Boots insurance again

2021年10月25日
自発的なレビュー

Boots Travel Insurance からの回答

Dear DrWhoPilot,

Thank you for taking the time to leave a review, my name is Sarah and I am one of the Boots Travel Insurance team.

I'm so sorry to hear about your experience and that you are dissatisfied with the outcome of your claim. I have fed your comments back to the relevant teams for review.

If you would like me to log a complaint on your behalf, I would be more than happy to do so. Please email me at responses@tifgroup.co.uk with your claims or policy reference number, and a member of the complaints team will be in touch.

Kind regards,
Sarah

Octopus Energy のレビュー

Motorway のレビュー


5つ星のうち5の評価

Exceeded my expectations

Exceeded my expectations, and I don't say that very often.

Very good and streamlined experience both from Motorway and the purchasing dealer.

The agreed price was £1300 above the next best offer, (not sure if I can say, but a very high profile web based car buyer which buys all brands!)

The dealer arrived at my house as agreed and arranged funds transfer before taking the car, paying the agreed price

2021年8月5日