customer

Mercedes Benz Hemel Hempstead is the worst of UK dealerships. Misled with sale, lying about the car. Video sent before purchase hiding areas that had dents, scratches and faults. (see video attached). All came to light afterwards. (see photos).

Handed car over in the cover of darkness and rain at MB car park not inside lit up area. Kept dealership open after advertised hours to force sale.

After 23 years of dealing with MB and other premium dealerships, this has been the worst experience of deceit, nothing but a cowboy set up. Not responding to any emails or calls. Complaints logged with MB UK head office, Group 1 and CEO Oliver Reppert.

Amazing service and very fast delivery. Will happily be purchasing from them again 😀