Order never delivered and not getting anywhere with customer service
I have ordered from them many times but I am not sure why this last time I’ve had such terrible experience. I won’t order anymore from them. My order never arrived and I they keep telling me that they are awaiting to hear from procurement. It is clear it hasn’t been dispatched and processed, and when asking for refund and cancellation of the order, again they are waiting to hear from procurement. I won’t order anymore from this company. I will much rather buy from my local store as I had done in the end. I won’t recommend them from now on.
Follow up: after nearly a month my order arrived, I had a response about what was going on soon after this review and received the cartridges days later.
