Ian Crawford

Dear Ian

Thank you for taking the time to get in touch with us here at Parsley Box.

We are sorry that you experienced a wait to get through to us on the phone. We received a much higher volume of calls than we were expecting on Sunday. Thank you for bearing with us.

We are delighted to hear that despite the wait you found our colleague to be very helpful. We take a lot of pride in our customer service and it is a joy to hear that you appreciated this.

I will make sure to pass on your suggestion regarding the ordering of code numbers in our catalogue to our marketing department who look after our catalogue design. Thank you.

I hope you have a great day, and please do get in touch if there is anything else you would like to share or let us know.

Kind regards
Sarah at Parsley Box
Customer Relations

Dear Ian,

Thank you very much for your five star review, it really means a lot to us here at Parsley Box.

We're thrilled to hear that you received your order quickly and appreciate you spending time to provide us with this feedback!

I hope you enjoy the rest of your day, and we look forward to hearing from you again soon for your next order.

Kind Regards,
Rebekah at Parsley Box
Customer Relations

Dear Ian,

Thank you for taking the time to get in touch.

I apologise for any disappointment caused with your recent order. I will be sure to have this fed back to our product development team as we continue to introduce new products over the coming months.

I would however be unable to provide any guarantees that our dishes will contain any more vegetables than they already do. Due to this experience I have issued a refund for your order and this will be returned via your original payment method within3 to 5 working days.

Should you have any further issues or any questions please feel free to get back in contact with us.

Kind Regards,
Lee at Parsley Box
Customer Relations