XR

Xavier Rodriguez Carbo

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eDreams のレビュー


5つ星のうち1の評価

Not all offers are available and long time to get refunds.

return flight was not available and 2nd option suggested neither, funny enought that the flight is still being offered, they bought outbound flight and now is taking long time to at least refund and all communications are missleadind and loosing a lot of time with their team.

2023年8月8日

eDreams からの回答

Hi Xavier,

Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver.

We’re currently reviewing your case and have sent you an email with further information. Please check your inbox (and spam folder).

We hope to serve you again in the future.

If you have any further questions, we’re always happy to help.

Sincerely,

Richa
Customer Care Team

Vesternet のレビュー


5つ星のうち2の評価

Custom Taxes within EU applies

Custom Taxes within EU applies, something that is not clearly stated is that if they are shipping internationally custom taxes apply, be careful with it! the product as always is good but took longer than expected.

2021年12月1日

Vesternet からの回答

Sorry to hear that. We ship everything ex VAT from the UK and import VAT / duty is payable on receipt to the courier.