Absolutely terrible company
Absolutely terrible company. An absolute scam. website shows loads of activities to choose from but when you but a gift card, you have to choose from a reduced selection of activities.
Called customer services and they were no help. I said this was given as a gift and they said get the person to refund it at the store they purchased it. The number on their website is incorrect too. I wish I was never given this joke of a voucher.
I will be telling everyone not to use this company. I wish I had read the reviews beforehand to steer clear of such a trash company.
Activity Superstore からの回答
I’m really sorry to hear about your experience and understand your frustration, especially as this was a gift.
The activities shown on our website reflect our full range, but the options available depend on the specific voucher purchased. We appreciate this may not have been clear.
I’m also sorry you had difficulty contacting us, I have checked the number provided on Google for us and I can see this is the correct contact number so I am sorry you were unable to get through to us.
Should you need to get into contact with us for further assistance please let us know and we will be happy to help.
Yasmin
The Activity Superstore Team
