英国
The Psychic Tree のレビュー
Ordered some crystals, inscense and a necklace from here. A couple of my crystals arrived damaged, reached out to customer service and they sent out replacements the same day. Very happy with the service and I have made a second order today. Thank you
Chequp のレビュー
My order has been lost in Swindon Royal Mail sorting centre since the 11th September. I have called Royal Mail and they confirmed it is lost. Numerous emails to chequp to receive this email on 17th:
“ Dear Demi,
Thank you for reaching out.
I am really sorry to hear you've not received your delivery and for the inconvenience caused. We understand how important it is to receive your order on time, and we will investigate the issue to resolve it as soon as possible.
Upon checking the tracking, it seems to provide the option to update your delivery options. Please can you confirm if you have attempted to do so, and if so what was advised?
We look forward to hearing from you at your earliest convenience.”
It has no relevance as the parcel is lost. I have sent more emails and no reply. I will be filing a chargeback with my bank, reporting to GPhC and MHRA and trading standards.
You should not be operating a company dispensing medication without proper customer service.
Please avoid and take your hard earned money elsewhere as if you need any support with your order or it goes missing you’ve got no hope.
Chequp からの回答
Hi Demi,
We sincerely apologise for the inconvenience caused. We are working through emails as quickly as possible and truly appreciate your patience during this busy period.
I can confirm that a replacement for your order was approved and dispatched yesterday, so you should be receiving it shortly.
Please do get in touch if there's anything else we can assist with.
Warm Regards,
CheqUp
TruTan のレビュー
My first parcel came less than 48 hours after ordering. First time using this products so I’ll update once I’ve starting using them but very happy with this company so far. Thank you for the prompt delivery! ❤️
TruTan からの回答
Thanks for the great review and kind words Demi
Paddy
Revolution Beauty のレビュー
Terrible customer service. I received a faulty item in my order and despite emailing and sending a message on Facebook, I’ve had zero response. I will not buy from here again, very disappointing.
Revolution Beauty からの回答
We're so sorry about this! We have just responded to your request regarding this now via email 💕
Switch Up Style のレビュー
Absolutely too notch customer service. I’ve ordered 4 wigs from this website and will continue to order more. The hair is top quality and they are so modern and versatile. I love them!
Chris & Sons のレビュー
Items were exactly as described, customer service was very helpful and prompt delivery. Will be ordering more from Chris and Sons next week and they will be my main supplier now. Thank you
Chris & Sons からの回答
Hi Demi,
Thank you for writing a review and for letting us know that you are happy with your service. We appreciate your kind words and your custom, and we look forward to welcoming you back with us soon!
Best wishes,
Chris and Sons team.
LashArt のレビュー
LashArt からの回答
Hi Demi, thank you for your great review! I am glad you were overall happy with your order.
