I paid £83 and never got the item i paid for
I paid £83for flowers for a lady who loves sunflowers. I not only paid for sunflowers I paid for the delux , so there were more sunflowers. When the flowers were delivered there was no message card. AND NO BLOODY SUNFLOWERS included in the bouquet. I don`t know how to explain this level of incompetance. Things go wrong and the best way to judge a company is how they deal with this. I was offered 20% on my next order. And ,of course, there is not going to be another order . They then offered me 15% refund. They took my money and failed to deliver to requirement then failed to deal respectfully with the complaint . Never, ever do business with this group.