Hasmukh Patel

Hi Hasmukh, sorry for the delay replying and thank you for sharing your feedback :-)

Good Afternoon Hasmukh

Thankyou for taking the time to leave your review.

Please accept our apologies for the wait time you experienced whilst purchasing your policy over the phone with one of our sales agents.

An average sales call can last approximately 20 minutes whilst we look to ascertain your requirements for your travel plans. Sometimes this can be a little longer if multiple quote options are given or if we need to clarify any information further such as medical circumstances.

We do try and move through these as quickly as possible without our customers feeling rushed to complete their quote and we do thankyou for your patience.

If you preferred to complete the quote details personally in the future, you can always look to visit our website directly and obtain an online quote.

Thankyou for choosing Staysure as your travel insurance provider.

Kindest Regards
Leanne