Cruiser

We love Vacationstogo.com! We've booked several cruises with Ryan Holland, Master Cruise Counselor. US and Canada: 1-800-338-4962 ext. 7395

Ryan is very prompt in replying to our emails and calls and goes out of his way to make certain our cruise vacations run smoothly and are affordable. There's a total of four couples who travel together and Ryan takes good care of all of us. We have never had a problem.

Another thing I like about Vacationstogo.com is the best prices, discounts and promotions offered. Ryan is top notch in searching for the best deal and promotions.

I went through the online booking of a cruise on the cruises.com website. After going through the process of everything I decided I wanted to go back a page and add something to our package. I immediately got an email with a confirmation for a cruise. I didn't mean for that to happen so I called the company immediately and told them that. I was hoping I could reconfirm the cruise with the changes. Cruises.com did not let me. They said it was final but said they'd cancel it and charged me $100 cancel fee and $24.95 processing fee. They didn't cancel with the cruises lines!!!

I then got an email from my credit card company stating they charged me $500 deposit to the cruise line, $124.99 for them. This is highway robbery. My credit card company got the $500 refunded but Cruises.com kept their money. NEVER will I EVER use those people again. In less than 15 minutes I was out $124.99!!!!!! BEWARE!

UPDATE: I disputed the charges and got the $500 cruise deposit back. Cruises.com still kept the $124.99. AVOID!