Frankie

Another disastrous experience with AA.
Reported a breakdown at 2.25am.
I was told to leave the van with the key sitting in top of the passenger side wheel and they will recover van after 8-9am
I got a call at 10am yo be told that it will be next day by the time they'll be recovering the van!!!
Customer service telling me lies after lies,passing me from one operator to another.
Left in hold for 28 minutes to speak with a supervisor then got disconnected (they hung up on me)
No call back,nothing.
Why I'm I paying you every month for??
Not happy and would not recommend!

Easy access,very convenient and close to the airport.
My only criticism is for the bus driver that picked us up from airport.
I was still lifting suitcases into the rack and he start moving. He needs to be a little bit more patient when customer is still handling their luggage.