GO ELSE WHERE
so when we first got bt before they emerged was brilliant as the previous provider was terrible but since they merged this has been the worst pair up you could imagine... Everyday multiple resets , and the internet dropping to 0.12 kb download and they blame it on multiple devices even though 1 device is connected during this period and even when there is multiple it has zero issue maintaining the speed properly up until recently when it has been horrendous they tried blaming the speeds on an ethernet cable yet i have a gaming ethernet cable which cost a bomb lol and is in great condition truthfully can not wait for the instalment of youfibre to be in the area to get 1000mb download speeds consistently for less a month ! this is absolutely shocking and if the current provider now thinks ill be continuing payments too they can take me to court as i have been logging the technical logs and the insane amount of times this garbage has dropped below the guarantee and i will win as i have the evidence to support on top of the countless online chat assistant help , and calls related to the issues i have with them I would STRONGLY ADVICE GOING ELSEWHERE RATHER THAN HERE