BA

Barbara

アイルランド

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Chill のレビュー


5つ星のうち1の評価

The worst company I ever dealt with.I…

The worst company I ever dealt with.I kept ringing since February about my refund but got no answer.Kept talking to numerous people and explaining myself over and over and got nowhere. I was meant to receive a large sum of money as a refund but when I kept calling they told me that it was an error on their part and I will receive only €50.They don’t have a clue what they doing.When i asked to speak to manager, suddenly manager wasn’t available.So i am asking what happened to the money that i paid for insurance that i was meant to get it refunded. Also one person told me i get a refund in 24hrs another said 5 days and another said 5-10 and money still gone missing. Chill,you’re a bunch of robbers, liars and if i could give you 0 stars i would.Hope people will have enough sense not to have any business with ye.Hope ye will enjoy my insurance money that ye robbed me of.

2026年3月20日
自発的なレビュー

Chill からの回答

Hi Barbara,
Thanks for your review. Sorry to hear about your experience. Please share your contact details via Trustpilot (link sent) and our care team will get back to you. Thanks, The Chill Team

SWIRL Prepaid MasterCard & Employee Gift & Rewards のレビュー


5つ星のうち1の評価

The worst service ever!!!!I transferred…

The worst service ever!!!!I transferred money via bank transfer to my swirl account and money never came,just disappeared.I am waiting 7 days for money and is not there.Once I received it,I’ll close account.It’s disgraceful carry on.

2023年1月11日
自発的なレビュー

SWIRL Prepaid MasterCard & Employee Gift & Rewards からの回答

Hi Barbara,

Thank you for sharing your feedback with our team at SWIRL Mastercard. We are sorry to hear about your experience using our service and hope to look into this matter further for you.

In order to allow me to investigate this issue further, could please email your own details and any information regarding the transfer to info@swirlcard.com. Alternatively, we also have a live webchat option available via our website if this is an easier option for you.

Kind regards,
The Swirl Card Team