Awful experience
Awful experience. Item is displayed as dispatched within two days. Currently at day 29 and still “processing”.
Every response I get from their team is a generic response about escalations, investigations, stuck in warehouse immediate dispatch. All with deadlines they have not managed to stay to.
I have asked twice for contact details for higher management and they ignore the request.
Today I have received the exact same message I received on October the 13th.
The absolute worst company I have dealt with.
Veryneko からの回答
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have experienced this problem. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Sam