LI
Lisa
英国
レビュー
Rick Stein のレビュー
Phase Eight のレビュー
Prompt refund on postage
I needed a refund on postage for a faulty item. This was done promptly by Niamh who was very helpful and friendly.
2025年9月2日
自発的なレビュー
Phase Eight からの回答
Good morning,
Thank you for your feedback! We're so glad to hear that Niamh was able to assist you promptly and that you found her helpful and friendly. We'll be sure to pass on your kind words to her!
Kind Regards Phase Eight Customer Care
Debenhams のレビュー
Could do better.
The company could definitely improve. No confirmation email or updates about the things I ordered. On the other hand I contacted customer service and talked to Kai via Whatsapp and he was very helpful and resolved the issue for me.
2025年7月3日
自発的なレビュー
Debenhams からの回答
Hi Lisa,
Thank you for taking the time to leave a review of your recent experience. Really sorry to hear you didn't receive an order confirmation.
I'm glad to hear Kai was able to help you, I will be sure to pass on your feedback.
Thank you and take care.
Rob
Furniture Maxi のレビュー