Follow procedure, still get done for it
Placed an order Thursday, cancelled it the next day. I was contacted on the Friday to confirm the order I wanted cancelling. I was still charged and order delivered on the Monday.
Reasons include -
•I don’t work weekends
• It wasn’t passed on to someone else to get the order cancelled
•Once we reply we can’t cancel the order
Someone explain that last one to me. Order cancelled on a Friday but because this person doesn’t work weekends it wasn’t dealt with?!
When I asked why it wasn’t cancelled on the Friday for the 2nd time, the question was swerved and more empty apologies. So you do your bit but because they can’t do a job properly you get penalised and life goes on. S*ithouse company
Muscle Food - MuscleFood.com からの回答
Thank you so much for your wonderful feedback, it really means a lot to us!
We’re so pleased to hear that you found the ordering process easy and the delivery right on schedule. It’s great to know everything arrived in good condition and that you’ve been happy with the quality and value, especially when taking advantage of our offers.
We’re especially glad you enjoyed the chicken and that your Christmas order was such a success, the moist turkey and stuffing are always favourites, so it’s lovely to hear your feedback on those.
Thank you for taking the time to leave us your feedback, we truly appreciate your support.
