Patrick McHale

Terrible decision to use Asda Opticians Nuneaton. In my initial appointment the test equipment stopped working. The eye test took much longer than expected. When it was time to collect my glasses 2 weeks later the person that served me insisted I should have brought my HC2 form. I therefore had to give the glasses back and make another appointment for a later date, which was very annoying. Upon reflection when Asda opticians Nuneaton initially telephoned me in order to make an appointment to collect my glasses the first time around they should have said that I should bring any relevant documents with me they may want to see again as a reminder.
I found the staff to be indifferent. Some seemed not approachable, cold in fact where as some staff members were more helpful.
Looking back at my experience with Asda Opticians Nuneaton I think it maybe pot luck as to what experience you may have.
In any retail outlet not matter what it is The Customer must always treated with respect, sadly this wasn’t the case at Asda Opticians Nuneaton.

I had a water heater system fitted from Fischer around 18 months ago. Although the system developed a problem, I found the after sales service to be excellent. A new unit was fitted quickly and the plumbers were polite, knowledgeable and helpful.
There was no charge and the heating system now works perfectly.
I am very pleased and would recommend the company. Having an excellent after sales service gives the customer peace of mind with their installation and purchase which only can be applauded.

Excellent store. The staff are very knowledgeable.

An excellent experience from start to finish. I found the designer, surveyor and kitchen fitter carried out their work in a professional, friendly and knowledgeable manner.
I am really pleased with the end result and found the price to be very reasonable.
I also liked the fact that the doors, etc are produced locally to me and that it is a UK factory.
The fitting process was seamless and the workmanship was carried out to a very high standard. All mess was cleared up and everything was done properly.

Delivery person was polite and respectful of my property. The package arrived on time.