VI

Victoria

英国

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5つ星のうち1の評価

Use another insurer

I’ve made a couple of insurance claims over the years with other companies for my pets and honestly this has been the worst experience yet.
For a company that bases themselves on such a “high service,” it’s been anything but that. I’m definitely going to be cancelling my claim with them ASAP and going with another company where I know my pet and myself are in safe hands.

2025年7月3日
自発的なレビュー

John Lewis Money からの回答

Hi Victoria, we are sorry to learn that your claims experience did not meet your expectations. Please don't hesitate to call our Customer Service Team on 0330 102 2756 for further assistance with your claim. Lines are open Monday to Friday 8am - 6pm. Closed on Saturday and Sunday. ^Angela