Purchased a dual progress air fryer in…
Purchased a dual progress air fryer in October from the TikTok shop and by beginning of December drawer 1 has stopped heating up. Not happy as now I’m going to have to purchase a new air fryer. What a waste of money 😠
Progresscookshop からの回答
Good Afternoon,
Thank you for taking the time to share your experience, and we’re really sorry to hear that your air fryer has developed a fault so soon after purchase.
We know how frustrating it is when a product doesn’t perform as expected, especially something you use regularly in the kitchen. This definitely isn’t the standard we aim to deliver, and we completely understand your disappointment.
Please rest assured that we’re here to help. This kind of issue should not occur within such a short timeframe, and we want to look into this properly to make things right.
Please be assured that we have requested your details so we can reach out to you directly to look into this further for you.
Customer satisfaction is extremely important to us, and we appreciate you bringing this to our attention so we can put it right. Thank you for your patience, and we look forward to resolving this for you very soon.
Kind Regards,
Emily