Jim Spira

Sent the wrong item. Then they tell me I have to send it back, paid for by ME, and I have to send it to CHINA, at a very high cost for the size and weight of the item. Given my interactions with them thus far, I worry if I will then receive correct item or if I will be reimbursed, or will I never hear from them again. Can't call them unless you make an international call to China. They pretend to be US but have no apparent presence in the US. VERY POOR CUSTOMER SERVICE, DECEPTIVE ADVERTISING.