MR

Martin Richardson

スウェーデン

レビュー

CityMail のレビュー

DHL のレビュー

5つ星のうち1の評価

Lazy driver delivered miles away from…

Lazy driver delivered miles away from my nearest address.Even though the address was clear on the packaging.Here in Göteborg gulhelden.2/16/2026.

2026年2月16日
自発的なレビュー

DHL からの回答

Dear Martin.

Thank you for sharing your experience with us. I’m sorry to hear that your parcel was not delivered as expected. This was most likely due to a missorting at the terminal, which is something we continuously work to prevent. In situations like this, we review the possibilities of transferring the parcel to the correct service point if you contact us. I sincerely apologize for what happened and regret any inconvenience this may have caused you.

You are always warmly welcome to contact our customer service so that we can take a closer look at what happened. You can reach us at 0771 345 345, Monday–Friday between 8 AM and 6 PM. You can also chat with us via www.dhl.se/freight, where the chat function is located in the bottom right corner.

We look forward to assisting you further!

Kind regards
Elin, DHL Freight

Early Bird のレビュー

5つ星のうち3の評価

Honest score

I score early bird 3.5 out of 5 as they dont respond to email and are uncontactable when you want help.My mail was not delivered on the day they said it would be and i was not informed or updated to when it would be.So far they are better than postnord.

2026年2月5日