Absolutely disgusted with Costco
Absolutely disgusted with Costco. Ordered a fridge freezer and when the delivery driver came to deliver he flatly refused to get it out of his van. After much mansplaining he said it wouldn’t fit. He swore! claiming the measurements were wrong online. After phoning Costco and emails backwards and forwards with photos of my door measurements they came back and said they would only deliver to the front door. Why offer a delivery and installation service??? I am a single mother who has now been without a fridge for 10 days. The driver was intimidating and aggressive. I will NEVER purchase from them again.
Costco からの回答
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We pride ourselves on quality and service; please reach out to us directly so we can look into this for you - Catherine