Frustrating, would not recommend
Won a free trial subscription and signed up. Didn't use it at all. Looked into cancelling but could find no evidence in emails or on my Readly account on the website that it was going to automatically roll over, or that I was going to be charged. Very annoyed to later find charges for the first couple of months had come out of my bank account. Feel like a refund would be fair given I never once used the account alongside the fact it was so unclear if/when it was set to become a paid subscription. Complete lack of information about subscription status and timings comes across as deliberately deceptive.
Readly UK からの回答
Hi, we're sorry to hear about your disappointment and appreciate you taking the time to share your experience.
We can confirm that our Terms & Conditions are clearly explained during the sign-up process and on our official website. Readly subscriptions renew automatically each month unless they are cancelled before the next billing date.
That said, we’d be happy to review your case. Please contact our support team at support@readly.com, and we will gladly take a closer look and assist you.