Tiia V

フィンランド

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FITJEANS のレビュー


5つ星のうち1の評価

I do not recommend

I would have liked to return the trousers I ordered, but the return label I printed does not work. I have tried to return them at several different locations. Customer service can only be reached via email, and it takes several days to get a response. In my opinion, a product this expensive should come with proper and functional customer service! I definitely do not recommend ordering from them. In addition, the sizing of the trousers varies greatly depending on the model. They are not worth their price anyway—they could easily be half as expensive.

2026年3月21日
自発的なレビュー

FITJEANS からの回答

Thank you so much for your honest feedback and very sorry to hear that these jeans did not work out for you!

Our team has already been in contact with you via email, and a new return label has been issued to you can proceed with your return without any further issues.

We understand how frustrating this experience must have been and truly appreciate your patience while we worked to resolve it.
If there is anything else, please dont hesitate to reach out to us, we are more than happy to help 💙