I've used One Answer as my broker for 6 years now,never had any issues and they always get me the best deal. Excellent customer service,very friendly. I would highly recommend,especially if you're a... ãã£ãšèŠã
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Josh Simmons was very professional, knowledgeable and fast at replying. I would definitely recommend his expertise. Josh is a credit to his team. No hard sales just good business. I look forward to wo... ãã£ãšèŠã
I had a great experience with Josh. He took time to listen to me and was very reassuring. He treated me as a person not like some other places where you are just another statistic. He reassured me I e... ãã£ãšèŠã
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Chris Davies was incredible with his customer service. A really big help at a stressful time helped answer all my questions thoroughly would highly recommend this group to friends.
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Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
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Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, è±åœ
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
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1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
So easy to do and customer service 10âŠ
So easy to do and customer service 10 out of 10
2026幎7æ8æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
One answer weâre extremely helpful &âŠ
One answer weâre extremely helpful & git me sorted out very quickly
2026幎7æ8æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Emily was excellent
Emily is fantastic!! Sheâs a great asset to the company and is extremely knowledgeable regarding insurance. She made my experience totally understandable and unique to my needs. Thanks Emily
2026幎7æ13æ¥
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1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Excellent service provided by Kirsty.
2026幎7æ13æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review!
Kind regards,
One Answer Insurance
1 Answer Insurance ããã®åç
Good Afternoon,
So that we can look into this matter in more detail, please could you email customerrelations@1answer.co.uk where a member of the team will promptly investigate this further.
Kind Regards,
One Answer Insurance.
Really clear and friendly support
Really clear and friendly support. Thank you. They also saved me money.
2026幎7æ10æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Prefer new payment system of typingâŠ
Prefer new payment system of typing card number. Perry Ware was courteous and personable.
I was annoyed at the background noise in the call centre.
2026幎7æ10æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
The person I spoke to her helped me getâŠ
The person I spoke to her helped me get my insurance is needed
2026幎7æ10æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I would avoid using this company.
I would avoid using this company.
I phoned to cancel my policy and was told it wasnât a problem, and that someone would call me back to process it. Unfortunately, no one ever did, and I never received my refund.
When I called again to chase this up, I was told the first adviser had forgotten to process the cancellation. Despite admitting this and confirming that the recorded call proved I had cancelled, they still refused to refund me and insisted I pay the full amount.
I made a written complaint but no one ever replied
Iâm now taking the matter to the Financial Ombudsman Service.
2026幎7æ9æ¥
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1 Answer Insurance ããã®åç
Good Afternoon,
So that we can look into this matter in more detail, please could you email customerrelations@1answer.co.uk where a member of the team will promptly investigate this further.
Kind Regards,
One Answer Insurance.
Fast and friendly Tom our broker wasâŠ
Fast and friendly Tom our broker was fantastic and very professional throughout the process
2026幎7æ8æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I feel okay insuring my car with you.
2026幎7æ9æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great service
Great service, Kirsty dealt with my insurance cover, very happy with information and service over the past years
2026幎7æ9æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very difficult to communicate with
Keep addressing everything to my husband who is a named driver but not the policyholder. Canât email documents but have to take photos and upload them to a fiddly portal. They take weeks to review the documents. They have increased my payments because even though I have uploaded the necessary documents they havenât got round to reviewing them. They donât have anyway to communicate by email so you have to spend hours on the phone and then what they tell you on the phone is different to the emails they send to you but you have no record of what was said.
2026幎7æ9æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
So that we can look into this matter in more detail, please could you email customerrelations@1answer.co.uk where a member of the team will promptly investigate this further.
Kind Regards,
One Answer Insurance.
Very smooth
Very smooth, friendly service, thanks to all the team for being so helpful
2026幎6æ11æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
It was all very good
2026幎7æ8æ¥
1 Answer Insurance ããã®åç
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
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