1Betレビュー 

1Bet からの回答

2026年5月8日

Hi Casper,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

Please note that all withdrawal requests go through standard security and verification checks before they are approved. During this process, the funds may still appear in your account balance until the withdrawal is fully completed.

We understand that waiting can be frustrating, especially regarding withdrawals. While our Live Chat team can assist with general questions, some cases need to be reviewed by the relevant department, which may take additional time.

We appreciate your patience and your feedback. If you still need assistance, please contact our Support Team and we’ll be happy to look into your case further.

Best regards,
The 1bet Team

1Bet からの回答

2026年5月4日

Hi Diego,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and understand that it’s been disappointing for you. We take all comments seriously, especially when they relate to fairness and player satisfaction.

At the moment, we’re unable to locate your account based on the information provided. Could you please share your username or the email address linked to your account? This will help us look into your case properly.

We look forward to hearing from you.

Best regards,
The 1bet Team

1Bet からの回答

2026年4月30日

Hi Giulio,

Thank you for taking the time to leave a review.

We truly appreciate feedback from loyal customers like yourself, and we are continuously working to improve our services for all users.

We understand the excitement of receiving your winnings as quickly as possible. Please note that each withdrawal request is processed individually, and if a request is cancelled and resubmitted, it will return to the end of the queue, which may delay the overall processing time. For this reason, we kindly ask for your patience while withdrawals are being completed.

Our most active and loyal customers also have the opportunity to join our exclusive VIP Club, which includes benefits such as priority withdrawals and other special perks.

If you have any further questions or concerns, our Support Team is available 24/7 to assist you. We wish you lots of enjoyment with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2026年4月30日

Hi Julio,

Thank you for your kind review!

We’re delighted to hear that you’re enjoying your experience so far, especially the fast-loading games, engaging missions, and the support you’ve received. Your feedback means a lot to our team and motivates us to keep improving.

If you ever need assistance or have suggestions, feel free to reach out to us.

Best regards,
The 1bet Team

1Bet からの回答

2026年4月30日

Hi Chris,

Thank you for taking the time to leave us a review.

We understand how exciting it is after a win and the wish to receive your funds quickly. However, we can see that your recent withdrawal requests were cancelled shortly after being submitted. Withdrawal requests need some time to be fully processed, and we kindly ask for your patience during this process in the future.

We’re also sorry to hear that you are considering closing your account, especially as you have been a valued customer for some time. Of course, we respect your decision. If there is anything we can do to help or clarify, our Live Chat team is always available and happy to assist.

If you still wish to proceed with closing your account, please contact our Customer Assist team as outlined in our Terms & Conditions.

We look forward to hearing from you.

Best regards,
The 1bet Team

1Bet からの回答

2026年5月12日

Hi Kenshinn,

Thanks for sharing your experience with us. We’re sorry to hear about the difficulties you’ve faced with your withdrawal requests, and we completely understand how frustrating this situation must be.

Sometimes withdrawals can be affected by technical, regional, or verification-related checks, which may cause delays or cancelled attempts even on verified accounts. We understand this is not the experience you expected, and we’d really like the chance to look into it properly for you.

Please send us your username so we can check your account and review what’s happening with your withdrawal requests. Once we have your details, we’ll do our best to provide you with a clear update and assist further.

We appreciate your patience and hope to help resolve this as soon as possible.

Best regards,
The 1bet Team

1Bet からの回答

2026年4月7日

Hi Mohammed,

Thank you for being our customer and for taking the time to write a review.

We understand how exciting it is to receive your winnings! The verification procedure is a mandatory step, necessary for your account security, and we thank you for cooperating with our colleagues by providing documents that meet our requirements for authenticity and legibility. We're glad to see that your previous withdrawal has been approved within the normal time-frame.

We would also like to advise you to be patient and allow the time necessary for your requests to be revised. Keep in mind that cancelling and opening a new request will send it all the way to the back of the queue, as each request is unique.

We wish you lots of fun with your bets!

Best regards,
The 1bet Team

1Bet からの回答

2026年4月7日

Hi John,

Thank you for taking the time to leave us an honest review.

Please provide us with your username, so that we can look into the details of the specific case, as well as more information about the type of bonuses you enjoy.

We wish you lots of fun with your bets!

Best regards,
The 1bet Team

1Bet からの回答

2026年4月6日

Hi Pino,

Thank you for taking the time to leave a review.

Unfortunately, we don't have the information necessary to locate your account.

Please provide us with your username or registered Email address, so that we can look into the details of the specific case.

Looking forward to hearing from you again.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Hi Boguslaw,

Thank you for taking the time to leave a review.

We kindly ask you to provide us with your username and more details about the issue you have experienced. We will do everything possible, so that you can have the best gaming experience on our platform.

Looking forward to hearing from you again.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月24日

Hi Adrian,

Thank you for being our loyal customer and for taking the time to write such a kind review.

Congratulations on the great winning bets! We're glad to see that your withdrawal request was processed already.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Hi Giorgio,

Thank you for taking the time to leave a review.

Your feedback is very important for us, as we really appreciate the opinion of our most loyal players. We're glad to have you on our platform!

Keep having fun, and you may have the opportunity to reach the Silver VIP level. You would earn the benefit of greater rewards, faster payouts and a personal account manager, among other great perks.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Hi Larry,

Thank you for taking the time to write a review. We greatly value feedback from loyal customers like yourself.

We understand how excited you were to receive your great winnings! Please be patient and allow the time necessary for our colleagues to revise your withdrawal requests.

Keep in mind also, that cancelling and opening a new request will send it all the way to the back of the queue, as each request is unique.

We thank you for your patience and we're glad to see that you have received your winnings already.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Hi Julie,

Thank you for taking the time to leave a review.

Unfortunately, we don't have the information necessary to locate your account, or verify that you have used our services.

Please provide us with your username, so that we can look into the details of the specific case.

Looking forward to hearing from you again.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Hi Axel,

Thank you for being our customer and for taking the time to write a review.

We have just updated the design and layout of our website, and we're sure that you would have a smooth and enjoyable experience.

We completely understand how you feel in this situation. We have checked all the details very carefully and made sure that the bonus rules were applied correctly in your case. Please make sure that you are familiar with both the specific rules of the bonus offer that you are claiming, as well as the general Terms & Conditions regarding promotions. If you have any questions in this regard, you can always contact our agents in Live chat prior to claiming an offer.

We hope that you will give our platform another chance, as we have a vast selection of casino games available for you. We encourage you to check out the Virtual Sports section, as we have great new additions available there.

We wish you lots of fun betting!

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Hi Lorenzo,

Thank you for being our loyal customer and for taking the time to write a review.

We understand that you're excited to enjoy your winnings as soon as possible, but please keep in mind that cancelling and opening a new request will send it all the way to the back of the queue, as each request is unique.

Please be patient and allow the necessary time for the payouts team to revise your withdrawal requests.

Our colleagues will keep you updated with an E-mail, in case they need any documents from your side. 

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Hi Emmanuel,

Thank you for being our customer and for taking the time to write a review.

We understand that you're excited to enjoy your winnings as soon as possible, but please keep in mind that cancelling and opening a new request will send it all the way to the back of the queue, as each request is unique.

Please be patient and allow the necessary time for the payouts team to revise your withdrawal requests. Our colleagues will keep you updated with an E-mail, in case they need anything from your side. 

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Dear Eduardo,

Thank you for taking the time to leave us a review. We're truly sorry to hear about the situation you found yourself in.

As a responsible gaming operator, we hope that you will manage to overcome your problem, and this difficult period will stay in the past.

We strongly recommend that you don't register on other platforms, close any currently open accounts, and search for professional help. You'd better contact a local organization providing anonymous help to people struggling with addictions.

We wish you all the best.

Best regards,
The 1bet Team

1Bet からの回答

2026年3月25日

Dear Parbu,

Thank you for taking the time to write a review; we truly appreciate your kind words.

We are always open to receiving any kind of feedback, whether positive or negative, as we value the opinions of loyal customers like yourself. If there is anything else you would like to share, we would love to hear it.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team