Para depositar basta alguns cliques e alguns segundos! E para sacar? Burocracias, verificação KYC, tempo de espera que já está chegando perto de 24 horas e não obtive nenhum retorno. O saque... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
USER: aetanuccio da un mese provo a prelevare ma continuano a chiedere documenti che puntualmente gli mando e in tutta risposta ne chiedono altri. inviati: documento di identita, selfi con document... もっと見る
企業が回答しました
Great app. I really enjoy the World Cup 26 with their platform. Lots of betting options, odds are good, and support is pleasant. It is nice that you can play casino games while being on the sports s... もっと見る
企業が回答しました
It's been day two without any response my money it's still pending chat support tells me about different departments and no concrete answer I'll up date everyday until I get my money
企業が回答しました
企業情報
当該企業による記述
We provide online sports betting across a wide range of popular sports, leagues, and live events. Our platform is designed to offer a simple, secure, and user-friendly experience with competitive odds, live betting features, reliable performance, and easy access on both mobile and desktop for players worldwide.
連絡先
1.9
期待以下
2512件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 91％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Verificação de identidade
Oi, tentei concluir a minha verificação de identidade e não aceitaram o meu comprovativo de morada portanto bloquearam as minhas tentativas, pediram para mandar imail a pedir ajuda e já o fiz, mas nunca mais me responderam, sendo assim nem sequer vou conseguir usufruir desta casa.
Username: IaraDias
2025年5月4日
自発的なレビュー
1Bet からの回答
Hello Iara,
Thank you for taking the time to leave a review.
Unfortunately, there is no account with the username you have provided us with. Please make sure that there's no spelling mistake, and that you're even reaching the correct platform. We would be more than happy to have you as our customer! : )
In general, a proof of address document needs to be issued within the past 6 months, to contain your full name, residential address, and issue date, such as:
- Utility bill (e.g., electricity, water, gas, phone, TV, or Internet)
- Bank account statement
- Insurance - health, home, vehicle
- Tax bill/tax return
If you need any additional help, don't hesitate to reach our colleagues via Live Chat.
Best regards,
The 1bet Team
1Bet からの回答
Hi Paulo,
Thank you for taking the time to leave a review.
Unfortunately, we don't have the necessary information to verify that you have used our website. We kindly ask you to provide us with your username and more details about the issue you have experienced. We will do everything possible, so that you can have the best gaming experience on our platform.
Looking forward to hearing from you again.
Best regards,
The 1bet Team
SCAM SCAM SCAM
SCAM SCAM SCAM.
I deposited and played through the bonus requirements and won on football and horse racing bets. When I went to withdraw €850 they left the bet pending for 5 days and then rejected the withdrawal. My account went back to the original €150 deposited. I’ve contacted them on live chat with no joy, just told to contact support through email.
I’ve used a lot of betting companies and this is the first time I’ve had problems with any withdrawal.
I’ll update if I get any reply but I won’t hold my breath 🙈.
User name Eurowells
2025年4月30日
自発的なレビュー
1Bet からの回答
Hi Stephen,
Thank you for being our customer and for taking the time to write a review.
We completely understand how you feel in this situation, and we have checked all details of your case very carefully. Please make sure that you are familiar with both the specific rules of the bonus offer that you are claiming, as well as the general Terms & Conditions regarding promotions. If you have any questions in this regard, you can always contact our agents in Live chat prior to claiming an offer.
We hope that you will give our platform a second chance, as we have great odds and a vast selection of markets and events available for you.
We wish you a wonderful day!
Best regards,
The 1bet Team
Schlechteste Auszahlung die ich je…
Schlechteste Auszahlung die ich je gesehen habe.
Username: marco27giudice
Sonntag ausgezahlt
Montag wollten sie dass ich mein Bankkonto verifiziere
Dienstag wollten sie ein Bild mit meiner Id neben meinem Gesicht
Jetzt möchten sie dass ich meine id bei einem notariat beglaubige. Habe ich gemacht und wurde nicht akzeptiert. Jetzt schreibe ich schon die ganze zeit mit dem Support doch weiterhin haben sie das dokument nicht angenommen ohne mir einen richtigen grund zu nennen.
2025年4月6日
自発的なレビュー
1Bet からの回答
Hi Marco,
Thank you for being our customer and for taking the time to write a review.
Congratulations on the nice win! We understand that you're excited to enjoy your winnings as soon as possible, but please keep in mind that cancelling and opening a new request will send it all the way to the back of the queue, as each request is unique. Please be patient and allow the necessary time for the payouts team to revise your withdrawal request and the documents that you have so kindly provided us with. Our colleagues will keep you updated with an E-mail, in case they need anything else from your side.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
1Bet からの回答
Hi there,
Thank you for taking the time to leave us a review.
We kindly ask you to provide us with your username, so that we can look into your specific situation. You can also reach our colleagues in Live Chat 24/7. They will be glad to answer any questions you have on the betting rules of the website.
We look forward to hearing back from you.
Best regards,
The 1bet Team
Sono dei ladri truffatori...io sono…
Sono dei ladri truffatori...io sono l'utente cubanito26 ed e da mesi che chiedo di chiudere il mio conto e loro non lo fanno perche sanno che un giocatore versa sempre e perde ,sopratutto da loro....in chat ti dicono di mandare la mail ma anche li ti dicono le stesse cose che li dispiace che hai perso e che la prossima volta andra meglio....sono dei ladri veramente spero che questa mia recensione aiuti molte persone a stare lontani dal sito 1bet
2025年4月5日
自発的なレビュー
1Bet からの回答
Hi Massimo,
Thank you for taking the time to leave us a review. We're truly sorry to hear about the situation you found yourself in.
As a responsible gaming operator, we hope that you will manage to overcome your problem soon, and this difficult period will stay in the past.
We strongly recommend that you don't register on other platforms, close any currently open accounts, and search for professional help. You'd better contact a local organization providing anonymous help to people struggling with addictions.
We wish you all the best.
Best regards,
The 1bet Team
21 dias se passam e a 1Bet não me paga
Hoje tá completando 21 dias ( 3 semanas) que a 1Bet, não efetuou meu saque ainda, meu dinheiro continua retido na 1Bet, já tentei por vários meios, Pix, Neteller e etc… E em todos eles a 1Bet cancelou e não fez o saque. E agora eles tiraram todas as opções de saque, e querem me obrigar a sacar pela Crypto. Por qual motivo não sei. Mas a 1Bet está me obrigando a fazer o saque pela Crypto, e não querem abrir mais nenhum outro tipo de meio de sacar, sendo que eles fazem propaganda que trabalham com mais de 15 instituições financeiras. Vão vou ceder a ordens da 1Bet. Eu quero receber meu saque, do mesmo modo que fiz o depósito a 21 dias atrás, via pix e com dinheiro, o dinheiro do depósito que caiu na hora na 1Bet, mas na hora de sacar, além de estar demorando 21 dias, eles querem exigir que eu saque por uma plataforma que jamais conheço, e tem algum motivo por trás disso. Exijo que a 1Bet tenho o máximo de respeito com o cliente, e possa abrir outras maneiras para eu tentar fazer meu saque e para ver se eles vão ter a boa vontade de me pagar. Pois isso tudo que eles estão fazendo é crime, já era para eles estarem na listra negra de cassinos.
2025年3月3日
自発的なレビュー
1Bet からの回答
Hello Edilberto,
We understand how you feel and we thank you for being so patient, as we have done everything possible from our side to make sure that your withdrawal reaches you. Some factors dependent on your bank or on the payment providers are outside of our control.
Thank you also for cooperating with our payouts team throughout the withdrawal process. We see that your request has been approved from our side now, and you will be able to enjoy your winnings shortly.
Should you have any additional questions or concerns, we remain at your disposal.
Best regards,
The 1bet Team
Auszahlungen frustrierend
Die Website ist gut aufgrund des hohen Angebots.
Auszahlungen sind ein Desaster und super frustrierend.
2.500€ vor 3 Tagen ausgezahlt - immer noch auf pending und nicht bearbeitet. Der Support antwortet nur mit KI Standard Antworten.
Username: bbuddy
Sollte sich etwas ändern werde ich es mitteilen und updaten. Ich bin jedoch sehr frustriert.
2025年3月3日
自発的なレビュー
1Bet からの回答
Hi Philipp,
Thank you for taking the time to leave a review. We're glad to hear that you appreciate the wide variety of offers we have available!
We are happy to have you on our platform, and we hope that you will continue enjoying our services. Thank you for being patient and allowing our payouts team the necessary time to revise your request. We're glad to see that it has already been sorted out and you have received your payout.
We wish you lots of fun with your bets.
Best regards,
The 1bet Team
Withdraw not processed.
Withdraw not processed.. Always asking for document... Be care full of your data identity card may be the company is stealing your data..
2025年3月3日
自発的なレビュー
1Bet からの回答
Hi there,
Thank you for taking the time to leave a review.
We kindly ask you to provide us with your username and more details about the issue you have experienced. We will do everything possible, so that you can have the best gaming experience on our platform.
Please keep in mind that the verification procedure is a mandatory step, necessary for your account security. We assure you that all of your documentation, account activity, and any correspondence are being safeguarded by a secure socket layer technology that protects you as well as all of our users from outside attacks. Everything is kept strictly confidential and is handled by a team of professionals that have accepted the responsibility of ensuring utmost account security and an enjoyable gaming environment.
Looking forward to hearing from you again.
Best regards,
The 1bet Team
Peccato che non si possa valutare in…
Peccato che non si possa valutare in negativo. Davvero impressionante la negatività di questo sito. Più Vinci e più ti limitano Fino a volere solo i tuoi soldi senza neanche darti un centesimo. Chiedono rollover di puntate in continuazione.Fidatevi, non prendete in considerazione questo sito o sarà la fine per voi!
2025年3月1日
自発的なレビュー
1Bet からの回答
Hi Claudio,
Thank you for taking the time to share your feedback with us. Your opinion is important for us, as it allows us to improve the service we offer.
We kindly ask you to provide us with your username and more details about the issue you have experienced. We will do everything possible, so that you can have the best gaming experience on our platform.
Looking forward to hearing from you again.
Best regards,
The 1bet Team
Stealing from Customers
After a week or so of using the site and winning some medium sized bets, I get a message that my winnings are being taken due to bonus manipulation. Seems to be a common theme after reading reviews.
I’ll be reporting this to every gambling commission i can and every review site until this is resolved. Basically stealing from their customers
2025年2月26日
自発的なレビュー
1Bet からの回答
Hi Ryan,
Thank you for being our customer and for taking the time to write a review.
We completely understand how you feel in this situation, and we have checked all the details very carefully. Please make sure that you are familiar with both the specific rules of the bonus offer that you are claiming, as well as the general Terms & Conditions regarding promotions. If you have any questions in this regard, you can always contact our agents in Live chat prior to claiming an offer.
We wish you a wonderful day and lots of fun with your future bets!
Best regards,
The 1bet Team
Pessimo
Pessimo. Valanghe di documentazioni richieste e non riescono (o non vogliono) capire che il numero di carta di debito con cui la banca registra la carta è diverso da quello che devi comunicare on line. È semplicemente un numero che sta più sotto sul retro della carta. A nulla è valso mandare la foto, ovviamente e documentazioni relative. Il tutto per non pagare 70 euro. Statene alla larga.
Edit: dopo molti botta e risposta via mail sono forse riuscito a far capire loro dove stava la ragione. Spero che nel futuro continueranno a comportarsi secondo la logica dell'evidenza e non ci siano futuri problemi.
2025年2月24日
自発的なレビュー
1Bet からの回答
Hi Marco,
Thank you for taking the time to share your feedback with us.
We completely your excitement to enjoy your great winnings as soon as possible! Thank you for the cooperation in competing the verification procedure. It's a mandatory step, necessary for your account security. We're glad to hear that it all worked out in the end.
We wish you lots of fun with your bets.
Best regards,
The 1bet Team
Truffa ! Attenzione !
Per versare tutto ok !! Attenzione Non fanno prelevare con la scusa che non gli vanno bene i documenti ! Ho mandato tutti i documenti richiesti 10 volte ! Ma non e' vero ! Non pagano ! Impossibile ricevere il bonifico !
2025年2月24日
自発的なレビュー
1Bet からの回答
Hi Cristian,
Thank you for being our customer and for taking the time to leave us an honest review!
We completely understand how you feel and that you're so excited to enjoy your winnings as soon as possible! The verification procedure is a mandatory step, necessary for your account security. Please be patient and cooperate with our colleagues as they guide you through the process.
If there is anything unclear about the specific requirements, feel free to reach our colleagues in the Live Chat.
Best regards,
The 1bet Team
VORSICHT
VORSICHT! Auszahlung wird blockiert – 8% Gebühr für mein eigenes Geld!
Ich habe diesen Monat bereits zweimal mein Konto verifiziert und auch zweimal eine Auszahlung erhalten. Jetzt, bei der dritten Auszahlung, verlangen sie erneut eine Verifizierung – pure Schikane, um meine Auszahlung zu verzögern!
Zusätzlich verlangen sie 8% Gebühr, wenn man mehr als einmal pro Monat auszahlen will – unverschämt! Ich zahle hier regelmäßig 500 bis 1000 € pro Tag ein, aber wenn es ums Auszahlen geht, gibt es nur Hürden und Verzögerungstaktiken. Sie hoffen, dass man die Auszahlung storniert und weiterspielt.
Fazit: Absolut unseriös! Wer hier einzahlt, sollte sich bewusst sein, dass das eigene Geld plötzlich nicht mehr zugänglich sein kann. Finger weg!
#101227631650843624
2025年2月19日
自発的なレビュー
1Bet からの回答
Hi Mahdi,
We appreciate you taking the time to leave us an honest review.
We are happy to have you on our platform, and we hope that you will continue enjoying our services. Thank you for being patient and for cooperating with our payouts team by providing the necessary documents for your withdrawal request. Please make sure that you are familiar with our Terms & Conditions for payouts and if you have any questions in this regard, you can always contact our agents via the Live chat.
We wish you lots of fun with your next bets!
Best regards,
The 1bet Team
Die schlimmste Sportwetten Seite
Die schlimmste Sportwetten Seite !
Du musst jedesmal dein Konto extra verifizieren wenn du dein Geld auszahlen willst!
Achtung :
Die nehmen füg Auszahlungen 8% von dem was ihr auszahlen möchten.
#101227631650843624
2025年2月19日
自発的なレビュー
1Bet からの回答
Hi Mahdi,
We appreciate you taking the time to leave us an honest review.
We are happy to have you on our platform, and we hope that you will continue enjoying our services. Please make sure that you are familiar with our Terms & Conditions for payouts. If you have any questions in this regard, you can always contact our agents in Live chat. Once you complete the requirements, simply open a new request and our colleagues will revise it as soon as they can.
We wish you lots of fun with your bets!
Best regards,
The 1bet Team
1Bet Accusing me of bonus manipulation
I joined this online casino and took the welcome offer (WB100NS). I had a REAL cash balance around $1,600 at the time I finished the campaign. In my bonus balance there was around $550. The bonus got transferred into my real cash balance. I then withdrew $2,182.50. After 4 days they denied my request and said there was manipulation against the terms and conditions and all my money was gone other than $450 of what I deposited. Through the campaign I read the terms and conditions thoroughly because I wanted to be aware of what this campaign was all about.
Fast forward today, I hop on live chat to talk to an agent. She said it was due to bonus manipulation but could not give me a specific reason under the terms and conditions. She said she’d go check the exact reasoning and email me but it would take 15-20 mins. (Wouldn’t you think if I did manipulate the bonus a reasoning would be pinned to my account and it would be easy to explain to the client what they did wrong?)
Anyways, she emails me back and all she says is please read terms and conditions of bonus manipulation. Are you kidding me?!? Nothing was manipulated.
Here is the sports bonus terms and conditions and written below each one is my explanation. I have thoroughly went through each one and none have been compromised :
Placing bets listed as restricted gameplay in the specific promotion’s rules
There was no bets placed as listed in gameplay rules. All bets I have placed were greater than the odds stated. The markets that are restricted don’t even let you bet on those during this campaign. So this is cleared.
Placing bets on opposite outcomes or repetitive bets
Again, there was NO bets placed on opposing outcomes either. The website would not even allow you in the first place it is RESTRICTED.
Placing bets on your real + virtual balance more than twice in a row
I never even used my bonus balance as all my money was in my REAL BALANCE.
Increasing the balance and then changing the gaming pattern significantly (bet, game, type, bet structure, etc.) in order to complete the wagering requirements for the bonus
There was no significant changes in my sports betting whatsoever. No big increase in balance or gaming pattern.
Making large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus.
For a bet to count towards my bet campaign progression, the maximum amount that could count would be 50% of the initial deposit. The campaigns progression was not boosted in any way.
1BET I have sent you a email today with this as well. I expect a refund of $1,732.50 as 450.05 has already been refunded.
Please fix this.
Username: Bigbankpaul
2025年2月13日
自発的なレビュー
1Bet からの回答
Hi Paul,
Thank you for being our customer and for taking the time to write a review.
We completely understand how you feel in this situation, and we have checked all the details very carefully. We can assure you that all actions were taken in accordance with our rules. Please make sure that you are familiar with both the specific rules of the bonus offer that you are claiming, as well as the general Terms & Conditions regarding promotions. If you have any questions in this regard, you can always contact our agents in Live chat prior to claiming an offer.
We wish you a wonderful day and lots of fun with your future bets!
Best regards,
The 1bet Team
1Bet Ignores Responsible Gambling and Regulatory Authorities Remain Silent
I am extremely disappointed with 1Bet's approach to responsible gambling. Despite informing them of my gambling addiction and requesting account closure, they ignored my plea and allowed me to continue playing, resulting in significant financial loss. To make matters worse, it took them two weeks to finally close my account after my initial request.
This behavior is unacceptable for a company that claims to follow responsible gambling principles. Ignoring a clear request for help shows a complete disregard for customer well-being.
To address this issue, I reached out to the relevant regulatory authority, the Curaçao Gaming Control, as well as local law firms. However, no one has been willing to assist me or even respond to my emails. It appears that they are all complicit in this scheme, prioritizing the interests of gambling operators over player protection.
I strongly advise others, especially those who are vulnerable or struggling with gambling issues, to stay away from 1Bet. Their failure to take responsible gambling seriously proves that profit is their only concern.
Unless they make drastic improvements, I cannot recommend this company to anyone.
2025年1月13日
自発的なレビュー
1Bet からの回答
Hi Niko,
Thank you for taking the time to leave us a review. We're truly sorry to hear about the situation you found yourself in.
As a responsible gaming operator, we hope that you have managed to overcome your problem, and this difficult period will stay in the past.
We strongly recommend that you don't register on other platforms, close any currently open accounts, and search for professional help. You'd better contact a local organization providing anonymous help to people struggling with addictions.
We wish you all the best.
Best regards,
The 1bet Team
Truffa
Non giocate con 1bet perché truffano i giocatori con i giochi della roulotte online come:immersive roulotte ti fanno sparire i soldi vinti.Quando hai una buona vincita ti fanno anche sparire le transazioni che hai fatto quella giornata senza lasciare traccia della vincita fatta sono dei vigliacchi.
2025年2月5日
自発的なレビュー
1Bet からの回答
Hi Innav,
Thank you for taking the time to leave a review.
We completely understand where you're coming from. It’s important to acknowledge that each gaming experience is unique, with outcomes that are inherently unpredictable due to the nature of the games. While this unpredictability is part of the experience, we want to emphasize that every game on our platform is officially certified and that you have full access to the RTP (Return to Player) information directly from the games' menu.
To help you make informed choices, we recommend reviewing the game descriptions and RTP details provided in the info section of each game. This information can be especially useful in understanding the variance and potential returns of different games, allowing you to select those that best align with your preferences.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Withdrawal not processed. Won’t answer emails.
I deposited once and made 9x the money, and they won’t process my withdrawal and also set limitation on the account. My min and max amount is 1.
Chat is useless.
If my withdrawal is not processed asap I will complain to the gaming commission.
Username - Jagrup27
Transaction ID - #101227631650811235
2025年2月7日
自発的なレビュー
1Bet からの回答
Hi Jagrup,
Thank you for taking the time to leave an honest review.
We completely understand how you feel in this situation, and we have checked all the details very carefully. We can assure you that all actions were taken in accordance with our rules. Please make sure that you are familiar with both the specific rules of the bonus offer that you are claiming, as well as the general Terms & Conditions regarding promotions. If you have any questions in this regard, you can always contact our agents in Live chat prior to claiming an offer.
We wish you all the best.
Best regards,
The 1bet Team
Problem with withdrawal
Hi, I have won 180k on 1bet, but I did not receive any answer on my withdrawal request (it is been 6 days now...). Can someone please help me with that issue?
Username: Catalona365
2025年1月30日
自発的なレビュー
1Bet からの回答
Hi Klemen,
Thank you for being our loyal customer and for taking the time to write a review.
Congratulations on the great winnings, keep it up! We are happy to see you are enjoying our services. Thank you for being patient and cooperating with our payouts team by providing the necessary documents needed to handle your withdrawal request. We're glad to see that it has already been sorted out and you have received your payout.
We wish you all the best.
Best regards,
The 1bet Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。