The managers do not care about the clients or the staff. They cannot communicate at all between each other and thus causes multiple failings for any care company and its clients. They do not properly... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
365 Medicare are brilliant the whole team treat my elderly mother with such kindness, respect, dignity, and empathy. Nothing is too much trouble she has a small team of carers which is good. They trea... もっと見る
企業が回答しました
365Medicare have been providing care for my Mum who suffers from Dementia and sight problems for over a year now. The carers are polite and professional and really do make Mum’s life easier. Mum enjoy... もっと見る
企業が回答しました
The carers are usually professional and kind towards mum, Thinking some of the carers perhaps need a little more basic training, Fozia and Bibi are perfect trailblazers who go above and... もっと見る
企業が回答しました
企業情報
当該企業による記述
365 Medicare Headed by a team of experts in Domicile care with a combined experience of over 50yrs grouped together to form 365Medicare which was established since 2019 and based in Manchester with branches Bradford and Rotherham 365 Medicare is a independent domicile care provider we provide the best healthcare professionals that have both the experience and knowledge of what you would expect from a professional trained carer, we ensuring all carers that are placed are fully trained Carers for domicile care and Care home.
連絡先
Devonshire Street North Manchester , M12 6JH, Manchester, 英国
- 08000833159
- info@365medicare.co.uk
- 365medicare.co.uk
4.1
ほぼ満足
43件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Machiavellian medicare
Behind the Veil of Corporate Grandeur.
A masterclass in corporate pretence—where hollow rhetoric is marketed as virtue, accountability is conspicuously absent, and principles are sacrificed at the altar of expediency. If duplicity were a business model, they would undoubtedly be industry pioneers.
2026年6月28日
自発的なレビュー
Worst Company to Work For
You are hired stating probation is three months but they won't even discuss before you cross six months and only if you keep pushing. They will not pay overtime but that's more than your work hours and even on your off, if you're genuinely unavailable be prepared for a tongue lashing!
Weekoff is often cancelled due to "emergency" or stating "All Hands on Deck" and you are expected to drop everything and work.
Appraisal never happens except in words to threaten or dangle and push more work on you. For the last few months multiple reasons including the end of the fiscal year, bank offs and whatnot were given to postpone it and still nothing. If you ask about the delay, they will blame you or tell the CEO is travelling and couldn't look into it and all the humbug!
The director is a Keralite and unless you are one, you would have a tough time and even then, be ready to be a chamcha for him, no matter how good you are. He's petty, intrusive and an overall dog with a bone and keeps setting you up to fail. He will say you should take responsibility but will keep micromanaging and interfering and drive you mad. There are some unwritten rules here and even the CEO won't deal fairly if the director is involved. You should never cross anyone, including taking blame on yourself if needed but not point at the director's favourites.
Profanity is very common and they treat you like slaves. You won't even have room to breathe and they always keep you in hyper mode. They will give fake promotions without payraise but of course workload increases. If you keep pushing for your offs or appraisal or speak against overtime you'd be fired or branded.
They will keep calling for meetings only towards the tailend of your shift and it will run for more than a couple of hours if not more. Same goes for assigning work - but you have to finish no matter what because it was assigned during your shift. And don't forget the classic - since they're understanffed always, you are expected to pitch in for them but if you don't have time for your work it's incompetence!! They will call you at all times beyond your shift and you're expected to attend the calls even if it is your sleeping time. Same goes for your before your shift hours too, you should pick up and ensure you are in an environment that's not noisy!!!! Whether you're in a funeral or function or movie or whatever, you must pick up and answer from where it's not noisy, get whatever they wanted done and go back!!
You are always expected to jump in when needed, which is always, because they never hire enough staff. But even when you need off it's almost never granted. A very bad place to work if you value your self-respect, personal time and time. You will really lose your health and more working here. Once your use is over, they will throw you out unceremoniously. The most thankless, soulless and ruthless company you will ever encounter.
2026年1月1日
自発的なレビュー
365 Medicare からの回答
HI Nancy, We’ve read your review carefully, and even though the name doesn’t correspond to anyone on our India team, your feedback matters deeply to us.
We want to be clear: while our UK and India services operate separately, we hold both to the same high quality standard. Our India team’s HR processes are modelled directly on our UK practices — we have a complete framework in place, along with all the incentives that support our people.
If you haven’t already, we’d gently encourage you to go through our official HR channel for your concerns. That process is designed to make sure every voice is heard and addressed properly. We’re always working to improve, and we rely on clear, direct feedback to do that well.
Thank you for taking the time to share this — we’re committed to making sure our India service is as strong and fair as it can be.
Booma is excellent at her job
Booma is excellent at her job. Always very helpful. On time. Team leader does a brilliant job, very helpful. Nothing is ever too much
Brilliant team of leaders
2026年5月15日
自発的なレビュー
365 Medicare からの回答
Dear Jess,
Thank you so much for your lovely feedback. We’re delighted to hear how happy you are with the support provided by Booma and the wider team.
It’s wonderful to know that Booma’s reliability, helpfulness, and dedication have made such a positive difference. Your kind words about the team leaders are also greatly appreciated — supporting both our carers and service users with compassion and professionalism is something we take great pride in.
Thank you again for your trust and recommendation. Feedback like yours means so much to all of us at 365 Medicare.
Warm regards,
The 365 Medicare Team
It's been a big help with carer Mo…
It's been a big help with carer Mo coming in most mornings. He does a excellent job and his very pleasant.
2026年5月12日
自発的なレビュー
365 Medicare からの回答
Dear Sandra,
Thank you so much for your lovely feedback. We’re delighted to hear that having Mo support you in the mornings has been such a big help.
It’s wonderful to know that you find him pleasant and that he’s doing an excellent job. Mo is a valued member of our team, and your kind words will mean a great deal to him.
Thank you again for your trust in 365 Medicare — we’re always here to support you with compassionate and reliable care.
Warm regards,
The 365 Medicare Team
HIGHLY RECOMMENDED
I have been with Medicare for about 7 years now. I have to commend my lovely Carers - not just for the personal care, which is exemplary, but for the genuine love and care I recieve. So thank you my lovely ladies, Gurzeen, Fathima, Amrinder, Nazia and Bernice together with their Team Leader, my lovely Fozia. Love all of you XXX
2026年4月12日
自発的なレビュー
365 Medicare からの回答
Dear Margaret,
Thank you so much for your beautiful message and for being part of the 365 Medicare family for the past 7 years — that truly means the world to us.
We’re incredibly touched by your kind words. It’s so lovely to hear that the care you receive goes beyond just support and feels genuine and heartfelt. That’s exactly the environment we strive to create for everyone we care for.
Your special mention of Gurzeen, Fathima, Amrinder, Nazia, Bernice, and your Team Leader Fozia will mean so much to them. They will be absolutely delighted to know how much they are appreciated and loved.
Thank you again for your trust and warmth — we’re so proud to support you and will continue to be here for you every step of the way.
With love and gratitude,
The 365 Medicare Team
My carer Bari provided excellent care…
My carer Bari provided excellent care and support. They were kind, attentive, and always made sure everything was handled properly. I really appreciate their professionalism and the positive attitude they brought every day. Thank you for the great care!
2026年3月12日
自発的なレビュー
365 Medicare からの回答
Thank you so much for your kind feedback.
We’re truly delighted to hear that Bari provided you with such excellent care and support. Their kindness, attentiveness, and professionalism are exactly what we aim to deliver, and it’s wonderful to know their positive attitude made a difference to your day.
Your appreciation means a great deal to us, and we will be sure to share your lovely comments with Bari.
Thank you again for your trust in 365 Medicare — we’re always here to support you.
365 Medicare Team
Mr Plummer Stockport Cheshire
I found all care workers from 365 Medicare Stockport friendly and dedicated to their work.
They have cared for my Mother in a sensitive caring way. They have kept me informed with any changes necessary regarding care for my Mother.
My Mother has been pleased with all workers especially IVIE her night time worker. Always cheerful and friendly.
This is a company I would gladly recommend.
2026年3月3日
自発的なレビュー
365 Medicare からの回答
Dear David,
Thank you very much for taking the time to share your experience. We’re truly pleased to hear that you and your mother have had such a positive experience with our Stockport team.
Providing care in a sensitive, respectful, and compassionate way is extremely important to us, so it’s wonderful to know that this has been reflected in the support your mother has received. We’re also glad that our team has been able to keep you informed about any changes to her care, as open communication with families is a key part of what we do.
Your kind words about Ivie will mean a lot to her. It’s lovely to hear how much your mother appreciates her cheerful and friendly approach.
Thank you again for your recommendation and for trusting 365 Medicare with your mother’s care.
Warm regards,
The 365 Medicare Team
Excellent care…
365 Medicare have been providing care for my husband’s uncle since he came out of hospital. He’s 97 and had completely lost his mobility during his hospital stay and couldn’t go upstairs.
He’s now living back in his house and is able to mobilise around. His carer’s, predominantly Mo, have helped him to regain his mobility. He no longer has to have his bed downstairs.
Mo brightens his day. Stan has become very attached to him and is very grateful for all the work Mo has done with him.
Mo is very kind and Stan feels safe with him. Mo is compassionate and caring and we are all very grateful for him. Thank you Mo
2026年2月26日
自発的なレビュー
365 Medicare からの回答
Dear Ju Lia,
Thank you so much for sharing such a heartfelt review. We’re truly delighted to hear about your husband’s uncle’s progress since returning home from hospital. Regaining mobility at 97 is an incredible achievement, and it’s wonderful to know that with the right support he is now back upstairs and moving around his home again.
We’re especially pleased to hear how much Mo has meant to Stan. Building trust, offering encouragement, and helping someone feel safe are just as important as the physical support we provide. Knowing that Mo brightens his day and has played such an important role in his recovery is incredibly rewarding for us all.
Your gratitude means so much, and we will be sure to share your kind words with Mo and the wider team. Thank you for trusting 365 Medicare with Stan’s care — we’re honoured to support him.
Warm regards,
The 365 Medicare Team
My experience
I honestly can’t thank Moo enough for the care and support he provide. From day one Moo has been kind, patient and incredibly attentive. He always take the time to listen and understand my needs and he make sure I feel comfortable and respected. Moo goes above and beyond in everything he do, whether it’s helping with daily tasks offering encouragement or simply being there with positive attitude. His reliability and professionalism give me real peace of mind and I truly feel supported because of him. Even my dog Oscar really likes Moo and it’s very clear Moo kindness shines through in everything he do. Thank you his care coordinator and 365 Medicare to support me so much and gives a good friend Moo.
2026年2月19日
自発的なレビュー
365 Medicare からの回答
Dear Robert,
Thank you so much for your heartfelt words. It truly means a great deal to hear how much Moo’s care and support have meant to you. From what you’ve shared, it’s clear that the trust, kindness, and genuine connection he’s built with you have made a real difference — and that’s exactly the kind of care we strive to provide every day.
We’re especially touched to hear that even Oscar approves — that says a lot about Moo’s warmth and character!
Your recognition of both Moo and your care coordinator is greatly appreciated. It’s always our aim to ensure you feel listened to, respected, and fully supported, and we’re so pleased that this has been your experience.
Thank you again for your trust in 365 Medicare. We’re honoured to support you and will continue doing everything we can to provide the high-quality, compassionate care you deserve.
Warmest regards,
The 365 Medicare Team
365 Medicare …
365 Medicare are brilliant the whole team treat my elderly mother with such kindness, respect, dignity, and empathy. Nothing is too much trouble she has a small team of carers which is good. They treat her like she is one of their family but with professionalism. Especially the carers Gurzeen, Fozzia, Fatima Araminda and The care managers Sam and Gazalla can’t recommend this company enough nothing is too much trouble. Especially in an emergency.
2025年7月17日
自発的なレビュー
365 Medicare からの回答
Thank you so much, Rachel, for your wonderful 5-star review.
We’re truly grateful for your kind words and so pleased to hear how happy you and your mother are with the care and support provided by 365 Medicare. Treating people with kindness, dignity, respect, and genuine empathy is at the heart of everything we do, and it means a great deal to know this is reflected in your mother’s experience.
We’re especially glad you value the consistency of a small, familiar care team, as we know how important trust and routine are for older people. Your lovely recognition of Gurzeen, Fozzia, Fatima Araminda, and our care managers Sam and Ghazalla will be shared with them—they will be so proud to know they’ve made such a positive difference.
Thank you again for your recommendation and for trusting us with your mother’s care, especially during emergencies. We’re honoured to support your family and will always be here when you need us.
Warmest regards,
The 365 Medicare Team
Reliable company who keep you informed and care
After mum experienced being looked after by carers on two previous occasion's (with very mixed results on a daily basis) when the time came in the Summer for mum to have help once again, I am so glad we selected 365 Medicare, from the companies who said they had capacity to look after mum. They are a very well organised company who strive to ensure they get things right first time, and if, on some occasions there are staff shortages at short notice, (traffic, illness etc.) they keep you informed and always ensure mum is treated as a priority. They proved invaluable recently when a carer on her evening shift suggested to relatives visiting that they should call an ambulance as mum should definitely be checked out by the hospital.
2025年11月24日
自発的なレビュー
365 Medicare からの回答
Thank you so much, Carolyn, for taking the time to share such thoughtful and detailed feedback. We truly understand how difficult and worrying it can be to entrust a loved one’s care again, especially after mixed experiences in the past, so it means a great deal to us that you chose 365 Medicare and that we’ve been able to give you confidence and reassurance.
We’re really pleased to hear that our organisation, communication, and commitment to getting things right have made a positive difference for your mum. Keeping families informed, even when challenges arise, and always treating each person as a priority is central to how we work.
Your mention of the carer who identified the need for medical attention and encouraged calling an ambulance is especially appreciated. It reflects our focus on safety, vigilance, and acting in the best interests of those we support, even beyond routine care tasks.
Thank you again for your trust and kind words. We’re honoured to support your mum and will continue to provide her with the attentive, compassionate care she deserves.
Warmest Regards
365 Medicare Team
Very good level of service provided by…
Very good level of service provided by both carers and office staff. Queries are promptly responded to. Carers arrive within set timescales and stay for the full duration paid for. Would definitely recommend 365.
2025年11月1日
自発的なレビュー
365 Medicare からの回答
Dear Paresh,
Thank you so much for sharing your kind words. We’re truly delighted to hear that you’ve been happy with the support from both our carers and office team, and that your queries have been responded to promptly.
It’s especially reassuring to know that our carers have been arriving within the agreed timescales and staying for the full allocated visit duration—these are the small but vital details that help build trust and consistency in care.
We’re really grateful for your recommendation and for placing your trust in 365 Medicare. We’ll continue working hard to provide the reliable, high-quality service you deserve.
Warm regards,
The 365 Medicare Team
Suleman is always helpful
Suleman is always helpful. He comes at the same time every day and supervises my medication. I would be lost without him.
2025年11月12日
自発的なレビュー
365 Medicare からの回答
Dear David,
Thank you so much for sharing your kind words. We’re truly delighted to hear how much you value Suleman’s support. His reliability, dedication, and care mean a lot to us, and knowing he makes such a difference to your daily routine is incredibly rewarding.
We’re grateful for your trust in 365 Medicare and will continue ensuring you receive the consistent, high-quality support you deserve.
Warmest regards,
The 365 Medicare Team
Thank you Mo for always going the extra…
Thank you Mo for always going the extra mile for my uncle Stan.
Thank you for always smiling & being so cheerful. It makes his day!
2025年10月2日
自発的なレビュー
365 Medicare からの回答
Thank you so much, Sylvia, for your lovely message!
We’re delighted to hear that Mo’s cheerful attitude and dedication have made such a difference for your uncle Stan. Your kind words truly mean a lot to our team, and we’ll be sure to share your appreciation with Mo. Thank you again for taking the time to share your feedback!
With warmest regards and gratitude,
365 Medicare Team
Working with 365 Medicare
Working with 365 Medicare from February to September 2025 was a very positive and rewarding experience. The company provided excellent training and continuous support, which helped me improve my skills and deliver high-quality care to clients. The team was professional, supportive, and always ready to help. I truly appreciate their commitment to high standards of care, and I would definitely recommend 365 Medicare as a compassionate and professional organisation
2025年9月3日
自発的なレビュー
365 Medicare からの回答
Dear Nitika,
Thank you so much for your kind words and for sharing your experience of working with 365 Medicare. We are truly delighted to hear that you found your time with us both positive and rewarding. Your dedication to delivering high-quality care has been a real asset to our team, and we’re glad that the training and support we provided helped you grow in your role.
We take great pride in creating a supportive, professional environment where both our staff and service users feel valued. It’s wonderful to know that this came through in your experience.
Wishing you continued success in your career, and please know you will always be part of the 365 Medicare family.
With gratitude,
The 365 Medicare Team
Care provided to my Mum.
365Medicare have been providing care for my Mum who suffers from Dementia and sight problems for over a year now. The carers are polite and professional and really do make Mum’s life easier. Mum enjoys their help and also their company and friendliness. The care provided really gives our family peace of mind. I also have to mention the office based support staff who are very helpful with any changes required to the support package provided.
2025年8月18日
自発的なレビュー
365 Medicare からの回答
Dear Antony,
Thank you so much for taking the time to share your feedback and for your kind 4-star review. We’re truly delighted to hear that your mum feels supported, comfortable, and enjoys the company of our carers. Knowing that our care brings peace of mind to you and your family means so much to us.
We also appreciate your recognition of our office-based support staff — they work hard behind the scenes to ensure everything runs smoothly, and your acknowledgment will mean a lot to them.
We’re always striving to go the extra mile, so if there’s anything further we can do to improve your experience and turn your 4-star into a 5-star, please don’t hesitate to let us know.
With gratitude,
365 Medicare Team
I’m so grateful for the care and…
I’m so grateful for the care and support this company provides for my dad. The carers are kind, patient, and genuinely caring — it gives me such peace of mind knowing she’s in safe hands. They always treat her with dignity and respect, and go the extra mile to make sure she feels comfortable and happy. Communication is excellent too, which makes such a difference for the family. I couldn’t ask for better care, and I’d highly recommend them to anyone looking for a service that truly cares.
2025年8月16日
自発的なレビュー
365 Medicare からの回答
Dear James,
Thank you so much for your heartfelt 5-star review. We are truly grateful for your kind words and delighted to hear how much peace of mind our care and support brings to you and your family.
It means a great deal to us that your dad feels safe, respected, and comfortable, as dignity and compassion are at the heart of everything we do. We’re also so pleased that our communication has made a positive difference for you — keeping families reassured and involved is a priority for us.
Your recommendation is deeply appreciated, and we’ll be sure to share your kind feedback with the whole care team.
With gratitude,
365 Medicare Team
The care that all the staff give my mum…
The care that all the staff give my mum is exceptional, staff cater for my mum needs as she has dementia, they have often changed visiting times to suit my mum needs. Always treating my mum with compassion, dignity and respect. Managers often go round to see my mum and go above and beyond to help her. My mum is housebound and needed a dentist, Sam the manager stayed with my mum until she made an appointment with a dentist to do a home visit, I was on Hoilday at the time and Sam told me not to worry she will make sure my mum is seen by a dental practitioner. Thank you all and being so understanding of dementia and the challenges it can bring
2025年7月15日
自発的なレビュー
365 Medicare からの回答
Dear Deborah,
Thank you so much for sharing your kind words and 5-star review. We are truly honoured to care for your mum and to know that our team’s efforts are making such a positive difference. Supporting individuals living with dementia requires patience, compassion, and flexibility, and it means a great deal to hear that you feel your mum is receiving care with dignity and respect.
We’re especially pleased to know that Sam was able to go above and beyond during your holiday, ensuring your mum was supported in arranging a home dental visit. This is exactly the kind of reassurance and peace of mind we aim to provide for families, knowing their loved ones are safe and cared for even when they cannot be there themselves.
Your feedback will be shared with the whole team, and it will mean so much to them. Thank you once again for placing your trust in 365 Medicare.
With warm regards,
365 Medicare Team
365 Medicare からの回答
Dear Hadeel,
Thank you so much for your lovely 5-star review. We’re delighted to hear that you find our team helpful, cooperative, and understanding. Your kind feedback motivates us to keep providing the very best care and support every day.
With gratitude,
365 Medicare Team
Monday 14th of August
Monday 14th of August
Carers name: Mahitt
Mahitt cares for my husband Hugh who is in his 6-7 years Altzheimers Disease. He is a very caring person whom Hugh is more than happy with.
We hope he can always see Hugh daily. The time of his visits is between 8-15 8-45am which is perfect.
I had a problem yesterday opening the locked box which houses Hugh's daily meds so he didn't get his Sunday dose. I left a note for Mahitt telling him. I would appreciate if he could let you know if he had a problem with it too.
I put out Hugh's breakfast cereal, sultanas and sugar. Milk is in the fridge. And he can make coffee himself.
Generally he can wipe the dishes at night but I have to show him where everything goes.
I am not up usually when Mahitt arrives as I try to sleep in due to terrible nights with back pain ( in May my pain meds were cut due to me falling more than I should. In May I tripped in the kitchen and knocked my head on a corner unit and was unconscious for 2-3 hours in hospital) so I'm in a lot more pain than before the meds were reduced)
I have awful hot 🔥 flushes too all through the day & night ( between 4-5 times during the night alone) and more during the day)
I'll be 80 in January didnt think that hot 🔥flushes carried on at my age but they do in my case and I'm shattered all the time so Mahitts visits let me sleep until Hugh needs me for some reason usually to find out what day it is, even though I write it on our white board, and if we are going anywhere.
Many thanks for your care.
She Ryden
2025年8月14日
自発的なレビュー
365 Medicare からの回答
Dear Mr. and Mrs. Ryden,
Thank you so much for taking the time to share such a detailed and heartfelt review. We are truly delighted to hear how well Mohit ( Mo) is supporting Hugh and that his visits bring both of you reassurance and peace of mind. It’s wonderful to know that Hugh feels comfortable and happy with him – continuity and trust mean everything in care.
We’re also grateful for your feedback about the medication box, and we will ensure Mahitt and our team remain attentive to this. Please rest assured we will continue to support you both with kindness, reliability, and respect.
Your openness about the challenges you’re facing is invaluable to us, and we admire your strength and resilience. We will always do our best to ease the pressures where we can, so that you and Hugh feel supported every day.
With warmest regards and gratitude,
365 Medicare Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。