The quality of the clothes is great and I've received plenty of compliments during the month of Ramadan. Although, one thing I've come to notice is that pieces from different collections may be descri... もっと見る
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Absolutely LOVE my 5 Pillars gear. Great quality, amazing sale prices, strong meaning. They even replaced one of my items with a similar but more expensive item because they didn’t have my size. Top c... もっと見る
I gotta give 5ivepillars 5 stars if they more stars I’d give them every single star!! The customer service is top notch they personally reached out to me about my order that means they really care ab... もっと見る
企業が回答しました
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m star... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
連絡先
10277 Iron Rock Way unit 100, 100, 95624, Elk Grove, 米国
- orders@5ivepillars.com
- 5ivepillars.com
4.3
優良
211件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ive sent multiple emails regarding how…
Ive sent multiple emails regarding how i can process my return. Frankly, i’ll never purchase or recommend your apparel.
2024年1月25日
5ivepillars.com からの回答
Salam Ali, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Good quality
I bought the Dus hoodie, it’s great quality & I received a lot of compliments on it
2024年1月14日
5ivepillars.com からの回答
Salam Shariff! Thank you for your review. We're so glad you’re happy with the Dus Hoodie and that it's getting the compliments it deserves. We appreciate your support!
I recently discovered 5ive pillars and…
I recently discovered 5ive pillars and was truly impressed with their exceptional quality and trendy designs. The attention to detail in their craftsmanship is evident, and the fabrics used are both comfortable and durable. The diverse range of styles caters to various tastes, making it easy to find something for every occasion. Additionally, their customer service was prompt and helpful, ensuring a seamless shopping experience. I highly recommend 5ive pillars for anyone looking for stylish, high-quality Islamic clothing!! :)
2024年1月14日
5ivepillars.com からの回答
Salam! Thank you so much for your kind and thoughtful review. We're thrilled to hear that you enjoyed the quality, design, and craftsmanship of our pieces. It's our goal to offer versatile, high-quality Islamic clothing that resonates with our community, and we're glad that came through in your experience. We truly appreciate your support and recommendation!
5ivepillars.com からの回答
Salam Mahmudou! We're glad you found it beneficial and loved it. We appreciate your support!
I’ve reach out to them for an exchange…
I’ve reach out to them for an exchange and got no response. Very unprofessional and I won’t be supporting this company anymore.
2024年1月14日
5ivepillars.com からの回答
Salam Larry, we’re truly sorry to hear about your experience with not receiving any responses from us. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
High Quality Representation!
The ability to represent and show pride and love for our deen is no small thing. 5ive Pillars is making quality and unique pieces that I look forward to wearing. I've gotten a lot of compliments on the Ali making Dua hoodie.
2023年12月31日
5ivepillars.com からの回答
Salam Jerel! Appreciate your support. We're honored to create pieces that reflect the beauty of our deen. So glad you're enjoying the hoodie!
Alhamdulilah
Have received compliments on my hoodie from Los Angeles, London, and Saudi Arabia. Very configurable
2023年12月25日
5ivepillars.com からの回答
Salam Brees! Thank you for sharing. So happy your hoodie is getting such great feedback!
5ivepillars.com からの回答
Salam Warren! We appreciate your feedback. Providing great quality and timely delivery is very important to us, and we’re glad it showed in your experience.
Top company bought clothes from them…
Top company bought clothes from them many times in the past and they always send the pieces through fast and well communicated.
2023年12月2日
自発的なレビュー
5ivepillars.com からの回答
Salam Raza! Thank you for your continued support and kind words. We’re glad to hear that our clear communication has consistently met your expectations. We look forward to serving you again soon!
“Not Even Water?” Shirt and Islamic Trivia Cards
I bought the “not even water” shirt and the islamic trivia and I loooove my items! The customer service was great, the shirt comfortable, and I started playing the Islamic trivia with my family right after I unpacked it! Will be shopping here again.
2023年11月28日
5ivepillars.com からの回答
Salam Nadiyah! Thank you so much for your wonderful feedback. We’re thrilled to hear you love the products. It’s awesome that you’re already enjoying the trivia with your family! We look forward to having you shop with us again soon!
Fantastic hats, shirt, and hoddies
The order came as expected and all the products where exactly what I bought and was of high quality. The box it came in was a bit worn but didn't seem to impact the productions in any way. Overall, my order was fantastic and I can highly recommend 5ivepillars.
2023年11月28日
5ivepillars.com からの回答
Salam Jonathon! Thank you for your great review. We're glad to hear you’re happy with the quality of the products. Thanks for recommending 5ivepillars—we look forward to serving you again!
I've purchased from 5 Pillars many…
I've purchased from 5 Pillars many times,, and plan to purchase many more!
The best clothes with the best message,, and when them sales hit,, for the best price too!!!
2023年11月28日
5ivepillars.com からの回答
Salam Ryan! Thank you for your continued support. Looking forward to serving you again!
5ivepillars.com からの回答
Salam! Means a lot to hear that — thanks for the love!
Kids love the questions from the trivia…
Kids love the questions from the trivia cards! They are ready to challange one another. Very informational and I am glad I purchased this product. Inshallah hope to buy more items in the future.
2023年10月31日
5ivepillars.com からの回答
Salam Radia! That’s amazing to hear. May it continue to benefit your family. Insha’Allah, more to come!
Both things I bought were faded
Both things I bought were faded, I ordered 2 hoodies and one came without a hood and one came with a hood. sizing came in weird for both of them one was big and one was small and they were both the same size. This isn’t what I ordered or expected when paying 100 for each hoodie.
2023年10月27日
5ivepillars.com からの回答
Salam Yousef, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
5ivepillars.com からの回答
Salam Maryan! So glad you love it. Looking forward to having you shop with us again!
I’m sorry to have to do this but
I’m sorry to have to do this but, my hoodie was way too big and I’ve contacted someone several times to exchange it for a smaller size and no one has reached out to me. My order was back in July or august. Come on guys. I just need a smaller size. I’ve sent numerous emails.
2023年10月30日
自発的なレビュー
5ivepillars.com からの回答
Salam Layla, we are truly sorry to hear about your experience with the customer service. This is definitely not the standard we aim for and we'd like to make this right. We tried to find your order on Shopify using your info on trust pilot but it didn’t show up. Please contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number, so we can investigate and find a resolution asap iA.
5ivepillars.com からの回答
Salam Sharifullah! We’re thrilled you’re happy with both quality and service. Looking forward to delivering more amazing experiences for you!
Quality is just ok
The print on the hoodie is nice but I don’t think the quality is as high as it should be for the price
2023年9月30日
5ivepillars.com からの回答
Salam Summer! Thank you for your honest feedback. We’re sorry to hear the quality didn’t meet your expectations and appreciate you sharing this with us.
There’s missing items in my order
There’s missing items in my order
I tried email, I sent messages and no response till now!!!
2023年9月27日
5ivepillars.com からの回答
Salam Moumen, we’re truly sorry to hear about your experience with missing items in your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
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